SolarWinds reviews

3.8

71% would recommend to a friend

(1,463 total reviews)
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Sudhakar Ramakrishna

79% approve of CEO

66% positive business outlook

SolarWinds has an employee rating of 3.8 out of 5 stars, based on 1,463 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SolarWinds employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Aug 28, 2019

Worst experience in my career! Avoid!

Recommend
CEO approval
Business Outlook

Pros

- Colleagues are friendly - Balisto and Ice Cream, New Coffee machine

Cons

There are many cons I saw once I was in the office and started my job. Upper Management does not support you and only hand down the pressure and there is no training, frequent 1:1´s or guidance. All they care about is getting the number in and nano (micro) manage the team to an extend that the mood on the floor is below 0! The targets are ridiculously high which from the very first day of quarter gets people demotivated and wondering how to get a commission paycheck. The problem here is that SolarWinds wants to be a transactional business for a products range which takes way to long to be purchased. If your number is quarter of a million a quarter and your average deal size might be max. 8K this is just impossible to get done. Absolutely no freedom for employees like no work from home policy be in before 9am and do not leave earlier than 5:30. This leads people to drop the pen straight when possible and are not willing to work longer or harder. The so famous extra mile will never be walked in SolarWinds in my opinion. Trust, Transparency, Respect or Growth Opportunities you should not expect here even though these should be the pillars of the brand new developed culture idea. It might read like a highly frustrated employee and indeed I was over promised and definitely under delivered but I want to be honest about my experience.

2.0
Feb 14, 2019
Recommend
CEO approval
Business Outlook

Pros

The atmosphere and co workers are great. Great perks - lovely office. The work is really interesting and there are some complex problems to solve.

Cons

The business really does not value it's employees. Never seen anyone trained in my time here and the promotions are just bizarre. Don't expect to get rewarded for a good job.

1.0
Jul 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Coming in touch with lot of technologies and learning a lot. But of course, it all depends on the team you belong to. Some teams have great people, friendly, knowledgeable, smart and who want to share, some other teams are just crap. Relaxing room with table soccer, ping pong, xbox

Cons

The management is not technical, so decisions are not following the job requirements. They just pushed to take more calls and tickets to make customers happy, but they didn't realize that tech support is not a call centre and that to investigate issues and resolve problems to make customers happy requires time. Really low salary in relation to the job requirement and performance. 30.000 kc for a technical support, when other simple customer cares with no technical knowledge, earn the same in the same city. Management and HR not open to suggestions or critics. When you say something that is different from the rest they try to push you back and fire you. They insert you into a performance program and then they try to fire you will lies and illegal ways. They tried to fire a person because he went on paternity leave. This is against the law. Management decided that some person was not good for the team and the work, just based on personal feelings and preferences. That person first got performance awards, but then they decided that person was not good, that was bringing bad energy into the team and had to be put under the performance review program. HR always on the side of the incapable management, instead of objectively analyze the issue. Finally, 5 people left the team, as consequence of the bad management. But the company won't admit it. So one manager and one HR went both on maternity leave. Finally the tech support in Brno was shut down.

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Glassdoor has 1,558 SolarWinds reviews submitted anonymously by SolarWinds employees. Read employee reviews and ratings on Glassdoor to decide if SolarWinds is right for you.