SolarWinds reviews

3.8

70% would recommend to a friend

(1,458 total reviews)
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Sudhakar Ramakrishna

78% approve of CEO

66% positive business outlook

SolarWinds has an employee rating of 3.8 out of 5 stars, based on 1,458 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SolarWinds employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Jan 11, 2018
Recommend
CEO approval
Business Outlook

Pros

For an inside sales position, it really doesn't require much brainpower or talent to make great money here. What decides your success at SW will be the office politics and if you are favored enough to get the "good leads." While there are many cons of this company, WHICH I REALLY URGE YOU TO CONSIDER before taking a position here, this is a pretty great way to get your foot in the door for someone with no software sales experience. Free lunch on Tuesday & Friday, stocked snack bar, coffee, RedBull galore, etc. Amazing products for a great price, it really can sell itself so you're never really having to "hunt" for the sale.

Cons

The biggest and most common complaint you'll see and I've experienced is that the majority of management is incompetent. There are a few good leaders here, but they normally don't last too long because they can easily find a better culture in this industry. It truly seems to start from the top, however I think I've actually only met our President once, which is an example of how out-of-touch he is with the actual sales floor and what it's like to actually sell our products. Included in this lack of even decent management: - Terrible morale on the sales floor (many reps always threatened with being put on a "Performance Improvement Plan" before they get fired... when in actuality there is no plan to help them improve). - Constant realignments of the sales org and dramatic changes that make it hard for even the historically best performers to hit quota (only 6% hit last quarter)... - That is... if you get a quota. We didn't get ours until halfway through the quarter of Q4 2017. I guess it's not the worst, when they were so unrealistic that 92% of the sales team did not hit. Yikes! - No training or development plans. HR rolled out a "Roadmap 4 Results" program that is supposed to be used to qualify us for merit based raises, professional development plans, etc. but I have yet to see or hear of anything come from this. - Micromanagement that makes our customers hate our sales process. Curious what they think? Do a simple Google search of "SolarWinds sales reddit" - HR. Wow. Just so many HR infractions that at this point I'm surprised the Labor Board hasn't gotten involved. - If you are looking at actually growing in a sales profession, this is not the place for you. You will be constantly pressured to use tired and archaic sales tactics circa 1996, while no one is ever encouraged to even pick up a book or read an article on the latest software sales trends.

1.0
Dec 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Management is so incompetent that you can do anything you want because no one knows what’s going on. Sales job where you sell a highly technical product and there’s no expectation to actually know the products. Great if you’re a half wit sales rep, which SolarWinds hires lots of.

Cons

Quota setting is egregiously unfair across the floor. Management will say quotas were set using account spend and then not be able to explain why someone with your exact same spend got a 100K less quota. That difference being whether you make any bonuses or attain at a respectable level. When questioned, upper management will brush it off and start lying about the way quota was set just to confuse you so you don’t probe more. Upper management has proven vastly incapable of making decisions until it’s too late. VP’s and Directors hide in their offices all day and have little interaction with reps. Which makes so that they never have their finger on the pulse with business and customers. So they continually do outdated, detrimental sales practices. Going back to my other point, NO one is paying attention anyways so these highly paid “leaders” continually go year after year like this.

Viewing 112 - 114 of 1,458 Reviews

Glassdoor has 1,551 SolarWinds reviews submitted anonymously by SolarWinds employees. Read employee reviews and ratings on Glassdoor to decide if SolarWinds is right for you.