Does SonderMind pay their employees well?

According to anonymously submitted Glassdoor reviews, SonderMind employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at SonderMind. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at SonderMind?

56% of SonderMind employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SonderMind 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at SonderMind?

Therapist (38) , Wellness Coordinator (9) , Licensed Clinical Social Worker LCSW (7) , Behavior Therapist (6) , Licensed Professional Counselor (6) , Contract Therapist (5) , Director (5) , Manager (5) , Mental Health Therapist (5) , Counselor (4) , LPC Therapist (4) , Software Engineer (4) , Anonymous Employee- Former Employee (3) , Anonymous Employee (3) , Associate Manager (3)

What are the pros of working at SonderMind according to real employee reviews?

"The people are great" ((in 22 reviews)); "Decent pay, the ability to work remotely is also nice." ((in 20 reviews)); "Awesome coworkers, across the entire company Strong management Rewarding work" ((in 12 reviews)); "good benefits, 401k with match, health" ((in 11 reviews)); "great team and great business concept" ((in 9 reviews))

What are the cons of working at SonderMind according to real employee reviews?

"I saw employees expressing this to senior leadership and not receiving empathy or understanding in return." ((in 16 reviews)); "The communication is awful." ((in 10 reviews)); "Any abrupt change that was cause for employee concern was responded to by management or hr with this mission statement." ((in 6 reviews)); "Worked with 3 different managers in the span of 8 months." ((in 5 reviews)); "No bonuses; comp was bad for people who didn't come over from an acquired company." ((in 5 reviews))

What are employees saying about SonderMind layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SonderMind layoffs and their outlook for job security at SonderMind in 2026.

What are the top reviewed SonderMind locations?

Denver , Colorado Springs , Dallas , Phoenix , Austin , Indianapolis , Aurora , Arlington , Houston , San Antonio , Toledo , Baltimore , Pueblo West , Mobile , Salt Lake City , Chester , Richmond , Norfolk , Virginia Beach , Vienna , Missouri City , Saint Louis , New York , Olean , Flagstaff , Arizona City , Tucson , Scottsbluff , Durham , Euless

SonderMind reviews

3.5

56% would recommend to a friend

(186 total reviews)

Mark Frank

58% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.4

Compensation and benefits

3.2

Senior management

3.2

Career opportunities

SonderMind has an employee rating of 3.5 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SonderMind employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

186 reviews

1.0

Jul 28, 2021

Join at your own risk

Manager

Recommend

CEO approval

Business Outlook

Pros

Great mission and unique product.

Cons

- Toxic leadership from the top down. Cliques, lack of feedback/transparency. - Poor pay structure. The strategy is to hire candidates at 50% of market value. - Performance is arbitrary and based on perceived likeability. - Ironic in that they are a mental health company with a culture that makes employees need mental health. They are selling mental health but are not considerate of the mental health of their employees. - Poor communication. Not clear on what success looks like in each role. - Join at your own risk and make sure you vet your boss.

SonderMind Response

4y

Thank you for taking the time to give us feedback. This is not up to our expectations and we will be passing this information along to improve our employee experience.

2.0

Jun 16, 2022

Misguided leadership, favoritism, no communication

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

While not a very diverse company racially, they do a decent job of hiring people of different ages. Some of the teams have thoughtful leadership. People are generally kind and considerate. Shout out to the talent team for bringing in good people.

Cons

SonderMind has a communication issue. None of the departments talk to each other. This leads to doubling up on work, squabbling over who runs a project, or completely dropping the ball because no one knows what their job is. They also hire so many directors and managers without hiring more staff to support existing individual contributors who are being asked to do too much and being burned out. The C suite is detached and demanding.

SonderMind Response

3y

Thank you for taking the time to share your feedback regarding your experience at SonderMind. As we grow, it is important to us that we build SonderMind as a career-defining place to work. Your thoughts regarding company communications and your experience with company leaders will help us to develop better processes & programs that will better serve our employees. We encourage you to reach out to your People Business Partner to share any additional information that could help improve your experience working at SonderMind. Again, thank you for writing this feedback. We appreciate it!

2.0

Dec 15, 2021

Genuine people with problematic leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most of my peers at SonderMind were genuine and hardworking. They truly cared about each other and improving access to mental health care.

Cons

Senior leadership was very disconnected from the day-to-day employee experience and challenges. Many of my peers were working long hours, burnt out, and anxious which is concerning for a company focused on mental health. I saw employees expressing this to senior leadership and not receiving empathy or understanding in return. I did not see leadership address any of these concerns and instead many talented people decided to leave. There were not any diversity, equity, and inclusion initiatives and employees who brought forward ideas in this space were not supported. I do not recommend Sondermind to people of color or anyone from an underrepresented group. Diversity is not a priority and senior leadership did not show any desire to change this during my time there.

Viewing 7 - 9 of 186 Reviews

Jobs at SonderMind

Payroll & Benefits Administrator

Payroll & Benefits Administrator

Payroll & Benefits Administrator

Payroll & Benefits Administrator

Account Manager, Payor Partnerships

SonderMind

SonderMind reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Join at your own risk

Misguided leadership, favoritism, no communication

Genuine people with problematic leadership

Jobs at SonderMind

SonderMind reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at SonderMind

SonderMind reviews FAQs