Does Sonic (Internet and Phone) pay their employees well?

According to anonymously submitted Glassdoor reviews, Sonic (Internet and Phone) employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Sonic (Internet and Phone). This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Sonic (Internet and Phone)?

49% of Sonic (Internet and Phone) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sonic (Internet and Phone) 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Sonic (Internet and Phone)?

Field Sales Representative (11) , Field Service Technician (8) , Technical Support Representative (8) , NOC Technician (5) , Tech Support (5) , Technical Support (5) , Field Technician (4) , Technician (4) , Fiber Optic Technician (3) , Accounts Payable Specialist (2) , Construction Coordinator (2) , Construction Laborer (2) , Customer Service Representative (2) , Manager (2) , Marketing (2)

What are the pros of working at Sonic (Internet and Phone) according to real employee reviews?

"The people here are so great!" ((in 25 reviews)); "Benefits are good" ((in 14 reviews)); "Great coworkers and laid" ((in 11 reviews)); "Schedule flexibility is definitely a plus, as well as full training for whatever position you take that is entry level" ((in 7 reviews)); "workers, casual work environment." ((in 7 reviews))

What are the cons of working at Sonic (Internet and Phone) according to real employee reviews?

"aggressive management" ((in 10 reviews)); "Upper management is very uneven" ((in 4 reviews)); "They also have contracted work out so now the in house techs don’t have as much work." ((in 3 reviews)); "They have been roughly the same size for the past decade and, consequently, there are few opportunities for advancement and promotion." ((in 3 reviews)); "Considering the responsibilities and skills required to do this job, I would expect better compensation." ((in 3 reviews))

What are the top reviewed Sonic (Internet and Phone) locations?

Santa Rosa , San Francisco , Hayward , Oakland , Richmond , Schertz , Oakley , Redwood City

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Sonic (Internet and Phone)

Sonic (Internet and Phone) reviews

3.3

49% would recommend to a friend

(169 total reviews)

Dane Jasper

70% approve of CEO

49% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Sonic (Internet and Phone) has an employee rating of 3.3 out of 5 stars, based on 169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sonic (Internet and Phone) employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

169 reviews

1.0

Jul 23, 2016

Look elsewhere

Technical support

Recommend

CEO approval

Business Outlook

Pros

Friendly people and relaxed culture/dress code. Flexible schedule.

Cons

Some other reviews are calling this place a stepping stone, but this place nearly cost me a great job. During the interview process my current employer reached out to the sonic HR staff and did not get a response. I worked there for 6 years, and they can't even be bothered to return a phone call to confirm it. Looks like everything else has been covered in other reviews; terrible compensation; no correlation between performance and advancement. Honestly, if you're proactive enough to read reviews of employers before applying - I guarantee you can do better.

Sonic (Internet and Phone) Response

We appreciate you taking the time to provide us with this feedback. We take it seriously and we are reviewing our protocol and turnaround time for the kind of requests you mention. If you’d like to discuss this matter further, please reach out: SonicHR@sonic.com.

3.0

Jun 21, 2016

Good entry level job/stepping stone

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible scheduling, good entry level positions, and lots of lateral growth.

Cons

Poor wages, lack of oversight and management in the Support group, managers rarely listen to their employees.

Sonic (Internet and Phone) Response

10y

Thank you for the feedback. We do evaluate the market and make sure we are paying our employees competitively within the desired industry. If you’d like to discuss any aspect of your experience specifically, we are more than ready to listen. Please contact us: SonicHR@sonic.com.

1.0

Jul 12, 2025

Worst experience I've had

Bucket truck operator

Recommend

CEO approval

Business Outlook

Pros

Not many good things to say

Cons

Very unwelcoming environment for women. Management worked against me to create a hostile workplace

Viewing 25 - 27 of 169 Reviews

Jobs at Sonic (Internet and Phone)

Construction Project Coordinator I

Field Safety Inspector

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Look elsewhere

Good entry level job/stepping stone

Worst experience I've had

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