Does Sonic (Internet and Phone) pay their employees well?

According to anonymously submitted Glassdoor reviews, Sonic (Internet and Phone) employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Sonic (Internet and Phone). This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Sonic (Internet and Phone)?

49% of Sonic (Internet and Phone) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sonic (Internet and Phone) 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Sonic (Internet and Phone)?

Field Sales Representative (11) , Field Service Technician (8) , Technical Support Representative (8) , NOC Technician (5) , Tech Support (5) , Technical Support (5) , Field Technician (4) , Technician (4) , Fiber Optic Technician (3) , Accounts Payable Specialist (2) , Construction Coordinator (2) , Construction Laborer (2) , Customer Service Representative (2) , Manager (2) , Marketing (2)

What are the pros of working at Sonic (Internet and Phone) according to real employee reviews?

"The people here are so great!" ((in 25 reviews)); "Benefits are good" ((in 14 reviews)); "Great coworkers and laid" ((in 11 reviews)); "Schedule flexibility is definitely a plus, as well as full training for whatever position you take that is entry level" ((in 7 reviews)); "workers, casual work environment." ((in 7 reviews))

What are the cons of working at Sonic (Internet and Phone) according to real employee reviews?

"aggressive management" ((in 10 reviews)); "Upper management is very uneven" ((in 4 reviews)); "They also have contracted work out so now the in house techs don’t have as much work." ((in 3 reviews)); "They have been roughly the same size for the past decade and, consequently, there are few opportunities for advancement and promotion." ((in 3 reviews)); "Considering the responsibilities and skills required to do this job, I would expect better compensation." ((in 3 reviews))

What are the top reviewed Sonic (Internet and Phone) locations?

Santa Rosa , San Francisco , Hayward , Oakland , Richmond , Schertz , Oakley , Redwood City

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Sonic (Internet and Phone)

Sonic (Internet and Phone) reviews

3.3

49% would recommend to a friend

(169 total reviews)

Dane Jasper

70% approve of CEO

49% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Sonic (Internet and Phone) has an employee rating of 3.3 out of 5 stars, based on 169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sonic (Internet and Phone) employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

169 reviews

2.0

Nov 9, 2023

I had high hopes only to be let down

Field service technician

Recommend

CEO approval

Business Outlook

Pros

They pay for your travel time to and from jobs if you are using their vehicle.

Cons

Low pay for the amount of work. You must rely on overtime and a high job completion rate with 0 errors to make a fair wage. You have to be on the good side of the "Management Good ol Boys" club to get promoted. They had been using contractors to do fill-in work, but they are guaranteed several jobs every day and as an employee, you are not. I saw cases where people had met the requirements for a promotion and raise, but due to a lack of training staff, they had to wait up to 6 months to be trained and get their raise.

1.0

Jan 28, 2021

Not Enough Money to stay

Technical support

Recommend

CEO approval

Business Outlook

Pros

People are really nice, lots of dogs

Cons

Wages aren't cost of living, no room for growth

3.0

Sep 7, 2016

It's a good stepping stone

Anonymous

Recommend

CEO approval

Business Outlook

Pros

*If you're committed to working, they'll get you in a spot *Had a person here who has been in about 5 departments because they couldn't decide what they wanted to do, upper management placed them anywhere they felt they belong *alright pizza on Fridays *Management is usually lax/chill with you

Cons

*pay SUCKS. For a tech company they pay garbage *You have annual reviews; they'll tell you it'll be in March, you won't get them until October *if you're not liked, you're dumped SUPER quick

Sonic (Internet and Phone) Response

Thank you for taking the time to give us feedback. It’s how we get better. Sonic feels strongly that its people ARE the company, so we want you and everyone out there to know that we definitely do care. A lot. We research our positions and pay competitively, and we work with employees who want to move up to find a good fit internally whenever possible. If you were promised an annual review and didn’t get it in a timely manner, please come and talk to us at SonicHR@Sonic.com. We’re definitely growing fast and sometimes things can slip through the cracks. But you deserve the opportunity to be celebrated and mentored. We hope you’ll reach out soon so we can find a solution to your frustrations together, as a team!

Viewing 22 - 24 of 169 Reviews

Jobs at Sonic (Internet and Phone)

Field Sales Representative

Outside Sales Representative

Field Sales Representative

Field Sales Representative

Outside Sales Representative

South San Francisco, CA

$65K - $90K /yr

(Employer provided)

View job

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I had high hopes only to be let down

Not Enough Money to stay

It's a good stepping stone

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