Does Sound Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Sound Credit Union employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sound Credit Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Sound Credit Union?

80% of Sound Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sound Credit Union 3.8 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Sound Credit Union?

Member Service Representative (6) , Universal Associate (6) , Assistant Branch Manager (4) , Branch Supervisor (3) , Contact Center Representative (3) , Teller (3) , Assistant Manager (2) , Business Analyst (2) , MSR I (2) , Universal Banker (2)

What are the pros of working at Sound Credit Union according to real employee reviews?

"Also great benefits!" ((in 14 reviews)); "Great base benefit package and attempt at creating a positive culture." ((in 6 reviews)); "Annual bonuses at the end of the year" ((in 5 reviews)); "good work life balance" ((in 5 reviews)); "growth opportunities" ((in 3 reviews))

What are the cons of working at Sound Credit Union according to real employee reviews?

"Pay seems a bit low, not enough staffing in many departments." ((in 6 reviews)); "Other managers" ((in 4 reviews)); "HR and upper management aren't trying to get to the root of the problem." ((in 4 reviews)); "Say they care about employees but only care if it’s within their best interest." ((in 3 reviews))

What are the top reviewed Sound Credit Union locations?

Tacoma , Seattle , Kent , Auburn , Gig Harbor , Bothell , Lynnwood , Redmond , Burien , Alderwood

Sound Credit Union reviews

3.9

80% would recommend to a friend

(92 total reviews)

Don L. Clark Jr

79% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sound Credit Union has an employee rating of 3.9 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sound Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

92 reviews

2.0

Sep 24, 2024

Poor Top Down Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits were good, many hardworking employees

Cons

Poor work life balance and management

Sound Credit Union Response

1y

Thank you for taking the time to share your feedback with us. We're glad to hear that you found our benefits package valuable and that you enjoyed your time working with your colleagues. We take your concerns about work-life balance and management seriously. Your input helps us create a better workplace for everyone. If you have specific suggestions for how we can enhance the work environment, please don't hesitate to reach out to our HR team.

5.0

Aug 8, 2024

Was a great place to work until

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Was able to move up quickly in the company

Cons

Once personal life problems happened I was forced out of my management position.

Sound Credit Union Response

1y

Thank you for taking the time to share your experience. We are dedicated to providing opportunities for growth and development, and it is rewarding to know that you found advancement opportunities here. We take all feedback seriously and strive to support our employees through personal challenges. We would welcome the opportunity to discuss your experience further if you are comfortable sharing your experience with our HR team. Your input is valuable to us, and we are committed to continual improvement.

1.0

Jul 26, 2023

Yikes

Assistant branch manager

Recommend

CEO approval

Business Outlook

Pros

Learned what to avoid in future company cultures

Cons

Too much to say but main issues stem from a mainly unqualified, defensive and closed-minded senior leadership team. Decisions are questionable, wishy washy and success is measured by who can shift the blame around fastest. In my short time here I saw almost anyone with a semblance quit once they peeled back the curtain. Prepare yourself for the defensive HR response to this post below with a veiled attempt to "do better". Don't be fooled, there is no attempt to do better, only to control the messaging and keep the delusion going.

Sound Credit Union Response

2y

Thanks for sharing your experience. If you’re comfortable sharing your feedback our HR team would greatly appreciate it. Our hope is we can have a better understanding of what has taken place and determine where we could make changes that will benefit our employees and those we serve.

Viewing 16 - 18 of 92 Reviews

Jobs at Sound Credit Union

Call Center Representative