Does Sound Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Sound Credit Union employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sound Credit Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Sound Credit Union?

80% of Sound Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sound Credit Union 3.8 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Sound Credit Union?

Member Service Representative (6) , Universal Associate (6) , Assistant Branch Manager (4) , Branch Supervisor (3) , Contact Center Representative (3) , Teller (3) , Assistant Manager (2) , Business Analyst (2) , MSR I (2) , Universal Banker (2)

What are the pros of working at Sound Credit Union according to real employee reviews?

"Also great benefits!" ((in 15 reviews)); "Amazing team" ((in 6 reviews)); "Great base benefit package and attempt at creating a positive culture." ((in 6 reviews)); "Annual bonuses at the end of the year" ((in 5 reviews)); "I hope I get a new job soon so I can stop being overworked for a company that doesnt have competitive pay." ((in 5 reviews))

What are the cons of working at Sound Credit Union according to real employee reviews?

"Other managers" ((in 4 reviews)); "HR and upper management aren't trying to get to the root of the problem." ((in 4 reviews)); "Say they care about employees but only care if it’s within their best interest." ((in 3 reviews))

What are the top reviewed Sound Credit Union locations?

Tacoma , Seattle , Kent , Auburn , Gig Harbor , Bothell , Lynnwood , Redmond , Burien , Alderwood

Sound Credit Union reviews

3.9

80% would recommend to a friend

(92 total reviews)

Don L. Clark Jr

79% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (92 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sound Credit Union has an employee rating of 3.9 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sound Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

92 reviews

5.0

Mar 23, 2023

Great Workplace

Contact center representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits, company values, employees/teamwork.

Cons

The products they offer are not the best in the market/not always up to date compared to other credit unions/banks.

Sound Credit Union Response

3y

We’re so excited to hear that you are enjoying working at Sound! We strive to offer products and services that will best serve our membership. At the same time, it is always our hope that our offerings are competitive in the financial industry. Sound values the input of our team members. We would like to encourage you to speak with your manager regarding improvements you feel we could make to our products and services. Hopefully together we can continue to offer Washingtonians products and services that will benefit them in managing their finances.

1.0

Jan 1, 2023

Steer clear from this place

Assistant branch manager

Recommend

CEO approval

Business Outlook

Pros

Free dental, vision, medical lika all of the redit union.

Cons

Branches are running lean due to upper management like svp/chief officer hr and rvp who are petty, don't know what they are doing or who they are hiring. They run through intimidation , fear, by bulling team members. They don't respect or value the talent they currently have. The CEO needs to see whats.going on with his ship since his hands are not on deck, no wonder even bran h manager are quitting. Upper management is trying to look like a big bank but they lack of resources, they under pay the team , no raises since last year they " adjusted " how much teller and bankers make. Upper management have mentallity of : do as I say and not as I do.

Sound Credit Union Response

3y

Thank you for sharing your feedback. As an organization, we strive to create an inclusive environment where our employees feel valued, respected and empowered. We want to learn from our team members experiences and understand what we are doing well and where we can make improvements as an employer. That being said, if you are comfortable, we encourage you to reach out to our human resources team to discuss the experience you’ve described. Again, thank you for your feedback!

1.0

Nov 24, 2022

Employe Racist and Hostile Managers

Msr/teller

Recommend

CEO approval

Business Outlook

Pros

Hard working co-workers. We are underpaid so it’s nice to know we all work our butts off together in comradely. People keep quitting and it makes it so hard on the rest of us. I hope I get a new job soon so I can stop being overworked for a company that doesnt have competitive pay.

Cons

Underpaid. Overworked. Hostility from managers. Racist managers. Upper management that are micromanagers/play favoritism. You get written up over the smallest things. People want to unionize because of how things are going. Working here is a waste. You cant move up the ladder. They always hire external and never promote within. regional vps and managers that are causing a mass exodus.

Sound Credit Union Response

3y

We appreciate that you’ve taken the time to share your feedback. As an organization, we strive to provide our team members with competitive pay and benefits package. We also believe in creating an inclusive environment for our employees, members and community. We’d like to learn more about your experience. If you are comfortable, please reach out to our HR team to discuss further. Thank you for sharing your feedback.

Viewing 19 - 21 of 92 Reviews

Jobs at Sound Credit Union

Call Center Representative