Sound Transit reviews

3.3

33% would recommend to a friend

(162 total reviews)
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Dow Constantine

27% approve of CEO

28% positive business outlook

Sound Transit has an employee rating of 3.3 out of 5 stars, based on 162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sound Transit employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

162 reviews
2.0
Jul 7, 2023

Worst possible intro to public sector

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have a benefits package that is almost European in quality/caliber.

Cons

Let me preface this by saying I'm not a right-wing/anti-government person in the slightest. HR seems to be the only functional department, which explains the benefits package, but otherwise the organization, from Dow Constantine downward, is an embarrassment to the people of Western Washington. Best I can tell, the majority of the employees are paycheck collectors, and the organization primarily functions as a money distribution agency, overpaying consultants that don't deliver quality design work (because they know no one at ST has the expertise to hold them accountable) and being coerced into exclusive contracts with King County on the operations/maintenance side of things. The department of ~200 people I was in couldn't even tell me what the purpose of the department was. There was literally zero sense of document control or file organization. Everyone who was supposed to be showing you the ropes had their Microsoft Teams lights showing red basically 95% of the time. No one ever talked about deadlines or deliverables, and meetings about workload were always word mincing with "I helped on this" or "I was involved in this". The word "involved" does a lot of heavy lifting at ST I noticed. No decisions regarding improvements or maintenance of facilities could ever be made because ST owns the system only on paper and subject to the quirks of King County Rail or King County Metro. ST is the rubber stamp for King County's rail system. The board's interventions in the planning of the Second Tunnel/West Seattle/Ballard expansion are blatantly corrupt and counter to the will of both planning experts and voters. Ditching the second International District rail hub for a station that provides no benefit other than to redevelop King County-owned parcels is a prime example of this. It demotivates the whole organization and encourages most of its people to dissociate from the vision of ST, thus most of the employees are literally paycheck collectors attending meetings that have no purpose. Again, I'm not an anti-government troglodyte, but ST is an exemplar of the dysfunction in Washington. I got out of the state in part because I didn't trust the safety of the light rail or any of the other infrastructure there.

2.0
Jul 19, 2015
Recommend
CEO approval
Business Outlook

Pros

reasonable salary...some good professionals work there..large projects to work on. good benefits.

Cons

very conservative environment for such a young organization...too rigid, some robotic management....takes too long to get things done and buy off from too many people. stifles creativity.

3.0
Jun 16, 2018

Anonymous

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart, committed people, excellent benefits, professional HR team.

Cons

Some unskilled managers & directors, organization is becoming more top-down. Routes of vertical & horizontal staff communication closing off; organization in danger of relying on birds-of-a-feather favoritism. Not much diversity at the top; not enough people of color being promoted to meaningful, well-paying positions.

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Sound Transit Response
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Viewing 7 - 9 of 162 Reviews

Glassdoor has 187 Sound Transit reviews submitted anonymously by Sound Transit employees. Read employee reviews and ratings on Glassdoor to decide if Sound Transit is right for you.