Southwest Airlines reviews

3.9

72% would recommend to a friend

(5,210 total reviews)
avatar

Robert E. Jordan

50% approve of CEO

52% positive business outlook

Southwest Airlines has an employee rating of 3.9 out of 5 stars, based on 5,210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Southwest Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews
5.0
Oct 29, 2008
Recommend
CEO approval
Business Outlook

Pros

At southwest airlines you are part of a family. You enjoy going to work, because the company cares about you and your family. So, in return you care about the company and their family as well. I will give you an exaple. When i was in training in Dallas for a month to be a flight attendant, my premature nephew had passed. I did not want to tell the trainers because I did not want them to think I was not focused on passing training. A friend told one of the trainers. As I was walking to class i was pulled aside. She asked me if I was ok, and if there was anything that she could do to help me. I told her I was ok, and what happens at home stays at home. That friday, two days later I went to my mail box and found a card that was signed by every trainer in the department. I was saying sorry for my loss. This is not the only thing that makes swa so great. The flexible hours, good pay and great benefits. Supervisors who care and actually listen. And an chance to make life long friends. So, If you like to get paided very well, and want flexible hours and enjoy making people happy then southwest airlines is the job for you.

Cons

no down falls at all

4.0
Oct 21, 2008
Recommend
CEO approval
Business Outlook

Pros

A proven winner within the airline industry. Southwest has weathered tough times and continues to thrive. There are numerous opportunities for advancement within each department. In the truest sense, "The sky's the limit!"

Cons

The ramp/provisioning Union's ideals are outdated and are a detriment to the company. Now more than ever the lazy "workers" are protected, and in some cases rewarded. I feel Southwest has offered fair compensation packages to its ramp workers (in relation to the amount of work that actually gets done) and our focus should be on working hard and completing a good day's work.

5.0
Oct 15, 2008
Recommend
CEO approval
Business Outlook

Pros

It's a great place to work. Employees are encouraged to be themselves. It's a huge company that has that family run business feel. It's excellent!

Cons

commuting to work takes time but you get used to it being part of your day

Viewing 5194 - 5196 of 5,210 Reviews

Glassdoor has 5,836 Southwest Airlines reviews submitted anonymously by Southwest Airlines employees. Read employee reviews and ratings on Glassdoor to decide if Southwest Airlines is right for you.