Southwest Airlines reviews

3.9

73% would recommend to a friend

(5,206 total reviews)
avatar

Robert E. Jordan

51% approve of CEO

52% positive business outlook

Southwest Airlines has an employee rating of 3.9 out of 5 stars, based on 5,206 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Southwest Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews
5.0
Sep 29, 2021

Best company on the planet

Recommend
CEO approval
Business Outlook

Pros

While no company is perfect, Southwest as a whole strives to be perfect and that speaks volumes. This company values you as a person and wants to make sure you are happy. The heart of Herb Kelleher and Colleen Barrett still beats strong at Southwest.

Cons

I honestly can't think of any for my department.

5.0
Feb 22, 2016
Recommend
CEO approval
Business Outlook

Pros

The people here are great! SWA is the place to be. You can be yourself, work hard, and have fun working in the best industry. Not to mention you can make great money. This profitable, stable, fun place is where I'll retire.

Cons

Some negative people & long hours.

5.0
Jun 18, 2019
Recommend
CEO approval
Business Outlook

Pros

It's cliche, but it really does feel like a Family at Southwest. We are a proud of our (now not so) little airline and what we stand for. I have had fantastic Leaders who care about me as a person--not just my work. Our senior most Leaders think of Employees first with every decision they make. I feel fortunate every day to work for this Company.

Cons

Like any organization, keeping up with technology and tools to do our jobs in the most efficient way can be a challenge.

Viewing 7 - 9 of 5,206 Reviews

Glassdoor has 5,832 Southwest Airlines reviews submitted anonymously by Southwest Airlines employees. Read employee reviews and ratings on Glassdoor to decide if Southwest Airlines is right for you.