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      Southwest Service Administrators

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      Southwest Service Administrators reviews

      2.7

      34% would recommend to a friend

      (39 total reviews)

      William McDonough

      47% approve of CEO

      40% positive business outlook

      Ratings by category

      3.1

      Compensation and benefits

      3.0

      Work/Life balance

      2.9

      Senior management

      2.8

      Diversity & inclusion

      2.7

      Culture & values

      2.5

      Career opportunities

      Southwest Service Administrators has an employee rating of 2.7 out of 5 stars, based on 39 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Southwest Service Administrators employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      39 reviews
      2.0
      Jul 27, 2016

      Coworkers are great Management not so much

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are friendly and willing to work as a team and help each other out. The cubicle you are provided with has a decent amount of space for your belongings along with your everyday essentials.

      Cons

      Poorly ran company. Crazy wait for insurance benefits (6 months) longer if you were hired on with a staffing agency. No training system. Do not promote from within.

      2.0
      Feb 9, 2023

      It was okay

      Enrollment and eligibility representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      set schedule Monday through Friday.

      Cons

      Your whole team will be working remotely and you will be the only one going into the office. They will lie and say they are trying to bring everyone back into the office then privately tell the remote employees they do not have to come into the office anymore since the newer people get to do the side tasks. The employees working remotely will take 10+ breaks a day between calls. It is a very weird, toxic, and passive aggressive work environment.

      5.0
      Jan 20, 2023

      A company that cares about you

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Never in my life have I worked for a company that cared so much about me as an employee… I was welcomed into this company with open arms. The benefits here are unbelievable… the health insurance, the 401(k), the pension.. it’s endless. Christmas they take very good care of you. I’ve never had opportunities like this where a company really cares about their employees. A very large amount of people here have been here over 15 years… That says a lot. I could see this being a place that I retire, long-term.

      Cons

      There isn’t any that I can think of.

      Viewing 10 - 12 of 39 Reviews
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      ReviewsSouthwest Service Administrators reviews

      Glassdoor has 39 Southwest Service Administrators reviews submitted anonymously by Southwest Service Administrators employees. Read employee reviews and ratings on Glassdoor to decide if Southwest Service Administrators is right for you.