Apr 8, 2014
your experience will vary greatly by department
Anonymous employee
SparkPost reviews
4.0
83% would recommend to a friend
Richard Harris
84% approve of CEO
82% positive business outlook
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4.0
May 16, 2013
Recommend
CEO approval
Business Outlook
Pros
Relaxed work environment, stocked kitchen, Thursday lunches, fair compensation, above average 401k and PTO. SMART folks all around you, all willing to help contribute to your learning and success when needed. The knowledge and experience pool is quite deep. Potential exists to move up/on as you so desire on the tech/engineering side. Though finding and cultivating those opportunities will certainly take time and somewhat significant effort.
Cons
High turnover, specifically in the engineering/QA departments hampers knowledge/experience continuity and flow. Past super-aggressive release schedule has burned some clients. This has eased considerably, though it hasn't been forgotten entirely. Open floor office designed to stimulate collaboration, in reality stifles it and actually can create strife between some groups. Just an example of one of those office buzzwords that seem like a great idea on paper. The on-boarding training process, while it has improved in recent months, is still fairly lacking.
1.0
Feb 13, 2013
Recommend
CEO approval
Business Outlook
Pros
Best high performance/high security MTA in the market. An MTA on steroids. Name brand customers who keep buying. Kegerator at HQ and employees encouraged to bring in their home-brew to share. Use Jive as the intranet. Use sf.com as the CRM.
Cons
Most expensive MTA in the market. Recent product release rejected by several customers for too many bugs. Some customer churn concerning. Culture - do not practice the values they preach from many perspectives. Engr- and technical-centric and founder-led culture. Compensation not industry competitive. Stock options not offered up-front, only after undefined performance to "core and critical" employees. Several of MS customers consistently make the top 10 list of companies most disliked in America as rated by ACSI. Employee turnover above industry average. Weak marketing, latest messaging is all hype - no meat on the bones with CCH. Weak sales - heavy reliance on installed base in USA can only last so long. Very weak Executive Team. Weak at change management. No vision. No leadership. Heavy duty politics. At risk to several competitors. Potential M&A to buy the customer base and the core MTA product - not the people and any new product under development.
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