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SpartanNash

Engaged Employer

SpartanNash reviews

3.6

59% would recommend to a friend

(1,613 total reviews)
avatar

Tony Sarsam

69% approve of CEO

54% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Work/Life balance

3.2

Senior management

SpartanNash has an employee rating of 3.6 out of 5 stars, based on 1,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SpartanNash employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

2K reviews
3.0
May 2, 2019

On the verge of abusive.

Cashier
Recommend
CEO approval
Business Outlook

Pros

Nice people, fun environment, non toxic

Cons

Can't chat during slow times, customer is ALWAYS right(I got written up for telling a customer we didn't have a product, despite them saying that we did!), unbearable uniforms, constant issues with schedules(Scheduled outside availability hours, too many hours), can't call in sick, if you're old enough to stay late they will, long hours, practically minimum wage

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SpartanNash Response
6y
Thank you for taking the time to give us feedback. We're glad you enjoyed your fellow team members and the work environment. We have a pretty great group of people here :). When it comes to customer service, at Metcalfe's the customer may not always be right, but the customer is always the customer and deserves to be treated with respect. We would never write someone up simply for saying we're currently out of a product, but I invite you to connect with us to elaborate on your concerns and suggestions, it would be greatly appreciated. Please connect with me directly at Amanda.m@shopmetcalfes.com or our HR Support Line 563-578-2503
1.0
Feb 18, 2019

I wouldn't suggest it

Assistant store director
Recommend
CEO approval
Business Outlook

Pros

Mostly inside work, great people at the location,

Cons

Low pay, high expectations, intentional under staffing, expect to spend your life there as a manager to pick up the slack

2.0
Jan 11, 2019

Corporate not concerned with Retail anymore

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The store level teams are generally great to work with, with a focus on customer satisfaction.

Cons

Corporate only seems to care about their Govt. contracts and distribution facilities. Retail stores are regularly getting hours cut to the point that the few full time employees are facing losing hours.

Viewing 67 - 69 of 1,613 Reviews
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ReviewsSpartanNash reviews

Glassdoor has 1,719 SpartanNash reviews submitted anonymously by SpartanNash employees. Read employee reviews and ratings on Glassdoor to decide if SpartanNash is right for you.