Spectrum Association Management reviews

Hello recent colleague, We are sorry to see you go. Thank you very much for the time you gave to your team and the communities you served. It sounds like you learned a lot and were given an opportunity for new career challenges, which allowed you to grow. We've set up most employee schedules to work within roughly 40 hours a week, even for salaried employees. Many of our employees with the most demanding portfolios manage to work around 40 hours per week. It sounds like we missed an opportunity to find out was going on before you got burned out and help you become more efficient and find balance in your life. I hope you shared some specifics about dishonesty you experienced during your exit interview, we take exit interviews very seriously. Regarding pay. You are correct, some managers at other companies make more and some less. Often the high pay is for very experienced managers with large portfolios (sometimes more than double the load of a Spectrum portfolio). We also offer some employees a chance to learn the industry from scratch as you referenced. These managers don't make what an experienced manager does, but we invest heavily in them and help them grow while here. We offer multiple steps of career development within the CM role itself and then into mentoring and supervisory roles. We know getting this experience takes patience and there are other companies who may pay an experienced manager more, but we offer a very competitive salary, a balanced portfolio, training and the benefits you mentioned, which make for a very compelling opportunity for many who want what we offer and fit our culture. Thank you again for working here. We hope your next career move offers you all of the things you are looking for.

Hello former colleague, We thank you for your service and for serving our homeowner customers. We sincerely wish we could have departed on better terms. We are glad you felt supported by your team and enjoyed your time off while here. It is never our intention to debate on this forum, as everyone's opinion matters and should be heard. However, knowing the great work our training team does and the effort put into mentoring, I must address your comments. As you are aware, Spectrum has an LMS system with over 300 proprietary pieces of training we've developed along with an ongoing mentorship program. We also just launched a leadership development program for leaders and all employees. In our most recent employee survey, training was overwhelmingly listed as a strength. It is not the norm at Spectrum to have 10 accounts, even for an experienced CM. Nor have I ever seen a new, inexperienced employee receiving a full portfolio from day one. To make sure I wasn't missing anything, I just surveyed a handful of CMs here between 3-5 months. They each have between two and five accounts, most of which they still have support on. I am sure even a few accounts can seem like a lot, there is a lot to learn to be successful in this role. Maybe you felt overwhelmed and felt you needed more support. It is too bad your opportunity here did not work out for you. We truly wish you the best in your future endeavors. May you find a place where you are a great fit and can be happy!