Is Spectrum a good company to work for as a Inbound Sales Representative?

Inbound Sales Representative professionals working at Spectrum have rated their employer with 3.0 out of 5 stars in 395 Glassdoor reviews. This is a lower than average score with the overall rating of Spectrum employees being 3.3 out of 5 stars. Search open Inbound Sales Representative Jobs at Spectrum now and start preparing for your job interview by browsing frequently asked Inbound Sales Representative interview questions at Spectrum .

Does Spectrum pay Inbound Sales Representative employees well?

Inbound Sales Representative professionals rate their compensation and benefits at Spectrum with 3.8 out of 5 stars based on 395 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Inbound Sales Representative salaries at Spectrum.

How happy are Inbound Sales Representative professionals working at Spectrum?

43% of Inbound Sales Representative employees at Spectrum would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Inbound Sales Representative professionals have also rated Spectrum with a 2.6 rating for work-life-balance, 3.5 rating for diversity and inclusion, 2.7 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (475) , Inbound Sales Representative (394) , Account Executive (372) , Sales Associate (364) , Retention Specialist (356) , Field Technician (353) , Direct Sales Representative (320) , Field Service Technician (275) , Sales (245) , Outside Sales Representative (220) , Customer Service Representative (CSR) (200) , Billing Specialist (198) , Inside Sales Representative (196) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3330 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 635 reviews)); "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." ((in 322 reviews)); "The 2 month training is good and you get mentors on the second month as you take your calls." ((in 312 reviews)); "Good money when you make at least 12 sales per month and base pay as well." ((in 309 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1185 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 380 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 269 reviews)); "Trainers and managers don't communicate" ((in 269 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 251 reviews))

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Spectrum Inbound Sales Representative reviews

Item: Spectrum
Rating: 3
Author: Current employee - Inbound Sales Representative

3.0

43% would recommend to a friend

(395 total reviews)

Chris Winfrey

43% approve of CEO

44% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.5

Diversity & inclusion

3.1

Career opportunities

2.7

Culture & values

2.6

Work/Life balance

2.6

Senior management

Inbound Sales Representative employees have rated Spectrum with 3.0 out of 5 stars, based on 395 company reviews on Glassdoor. This indicates that most Inbound Sales Representative professionals have an average working experience there. Spectrum is rated in line with the average (within 1 standard deviation) by Inbound Sales Representative professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

395 reviews

3.0

Sep 30, 2015

Inbound Sales Representative

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

A great place to work and will work with school.

Cons

It was very hard to move up if you weren't cheating the systems

3.0

Jul 30, 2015

Subjective and Often Contradictory Policies

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

The benefits are pretty good (free cable). It's an inbound sales job for a superior product that people want. It's easy to sell with conviction in those circumstances. The bonus incentives are pretty lucrative as well.

Cons

The reason I got into sales is because it's objective (as in the main thing you have to worry about is the sales revenue). This job is extremely subjective and extremely political. There are a million policies and they pick/choose which ones they are going to enforce at which times. It's the only job I have ever seen were a rep was producing outstanding numbers and got fired for not following their vague "call flow" policy. The training is vigorous but still fails to adequately prepare you for the job. Prepare to be micromanaged like never before. I'm still not completely sure what they exactly expect out of their sales reps. I've seen some supervisors abuse representatives. A union presence is needed in this workplace.

Viewing 394 - 395 of 395 Reviews

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Spectrum Inbound Sales Representative reviews

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