Charter Communications is a toxic cesspool. Several months ago, many of the VPs and Sr. VPs got together for a meeting. The head of our department stood in front of a large screen and asked people to describe the department in one word. The Word Cloud populated behind the exec, and up popped a giant circle with "Toxic" emblazoned across it.
Here are some of the reasons I'm aware of that will illustrate why the description can be used across all of the departments at Charter's headquarters.
1. If you are anything less than a senior vice president, you're not allowed to have a conversation with those higher-ranking employees. This is not a written rule, but it is unspoken and acknowledged by all.
2. Top-level executives are so pompous that they don't feel the rules are for them. They flaunt them daily.
3. I witnessed the president of one of our divisions physically threaten a junior employee. This executive did it in front of senior VPs from Human Resources, and they did nothing.
4. Our company's CEO seems oblivious to all of this. Earlier this week, he stated in front of a group of people that employee retention was at its lowest during the third quarter of 2023. He indicated that it's rebounding, but that seems to be based on incomplete data. His positivity is misplaced, and he needs to be aware of the issues and rectify them before retention increases.
5. The other problem is that not a single Ivy League graduate can be found in the upper executive ranks. This is a huge problem when you take a look at how big the business is. Several senior VPs are aware of this. So much so, that some of them enrolled in what amounts to an adult education class at Harvard and are using the fact that they took the class to suggest that they are Harvard alumni. Don't believe me? Take a look at some of the LinkedIn profiles of the executives on Charter's Executive Leadership page.
6. It's well-known that with Xumo, support for the old hardware will begin to wane. This was also mentioned by a top VP several days ago. He actually said it in a Webex meeting, which was recorded.
7. In fact, shareholders should be aware that many things are divulged during these Webex meetings that would shock them. Investors would do well to request copies of them.
