Spectrum reviews

3.3

52% would recommend to a friend

(18,971 total reviews)
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Chris Winfrey

52% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Feb 13, 2022

WORSE COMPANY EVER

Recommend
CEO approval
Business Outlook

Pros

None. The culture and salary are just two of the absolute WORSE things about this company

Cons

Leadership, culture, salary and service. Spectrum provides the absolute WORSE cable service I've ever seen! The company requires a 6 day work week in the first 90 days of employment.

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Spectrum Response
4y
We appreciate the effort you took to share your experience with us. It really makes a difference when you feel supported by your team and leadership. The experience you describe is not in keeping with our company values and does not comply with our policies for workplace behavior. We have taken your comments to our leadership team, and thank you for helping us better understand how to support our future employees.
1.0
Feb 6, 2022

Run

Recommend
CEO approval
Business Outlook

Pros

Free Cable and fair benefits . They could be better.

Cons

They all have no idea what they are doing. There is no real training. Your management team will on a whim of some guy above him change a policy and make your life hell. This company is toxic. There is no communication even between departments. Everything is broken. No seriously.

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Spectrum Response
4y
Thank you for sharing these comments with us. Your feedback helps us better understand employees' needs and experiences, and better informs us about how we can support them and their families. Thank you for helping us toward those goals
2.0
Jan 26, 2022

Out of Touch Leadership

Recommend
CEO approval
Business Outlook

Pros

Free cable and job security if you can get in

Cons

Executive Leadership is out of touch with modern times. They impose mandatory office time when 90% employees can and have worked from home. Ironically, they force office time more than they did precovid, it's unfathomable. The office is a ghost town when you do show up. There is no job advancement based on ability, it's only based on who you know. The company is full of failed processes and departments and they are too large to figure out how to not be their own reason for failure. Installs are constantly delayed due to internal issues. They DO NOT really care about the customers, the priority is revenue. Sales will provide services that reach quota but not be the best fit for the client. Lots of dirty deals are done and lots of credits are issued for bad deals. The company is panicking and forcing several departments to chase debts. Something is wrong at the core of this company.

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Spectrum Response
4y
Thank you for sharing your experience with us. We know that a positive, supportive team can make all the difference for a successful career. The experience you describe is not in keeping with our company values. When some employees do not comply with policies or create a hostile working environment, it hurts us all. We have taken note of your comments and will share them with our leadership
Viewing 670 - 672 of 18,971 Reviews

Glassdoor has 20,054 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.