Spectrum reviews

3.3

52% would recommend to a friend

(18,909 total reviews)
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Chris Winfrey

53% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,909 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Mar 28, 2016
Recommend
CEO approval
Business Outlook

Pros

worked as direct sales rep and let me tell you, the training was really bad, basically it was 8 hour conference call with a trainer from Tn, no hands on training by the local management. commission plan sucks, after training you are thrown into lion's den and expected to good door to door and make sales. you are limited to 400 addresses per month, you will not be paid for any sale outside of that turf. you will make money by only selling triple plays.

Cons

You are expected to sell only in your provided 400 addresses turf. no pay for referrals or anything out of your turf no sales support from management. your 400 addresses are stretched apart, so you will have one address here and the next one is 4 blocks away, you will need to walk or drive most of your knocking time your turf will consist of customers who NEVER had service, and most likely will never have service management will breath down your neck the whole time and micro manage you the worse part is you will have to get on a nightly conference call at 9 pm for 30 minutes sometimes an hour everyday to talk about your numbers and how many knocks you had for the day. so after a long day knocking doors you will sit through a lecture by management on how you need to do your job better. installation quota is pretty long, so customers may need to work for a week to get their service installed thus delaying your commission. You are not allowed to give customers any flyers with your name or number, meaning you will need to stop back over and over at the house until someone is home

1.0
Mar 14, 2016

Don't work for Charter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ok pay, ok benefits

Cons

Management, Sales Teams, Unethical practices, lack of concern for customers and employees. Charter is all about the numbers even when they arent realistic.

1.0
Mar 22, 2015
Recommend
CEO approval
Business Outlook

Pros

They seem to make a profit, but don't expect them to share a lot.

Cons

The only thing they care about is their bonus, you don't matter - AT ALL. Management expects you to work hard to make sure that they get their huge bonus as big as your salary, while you get a minimal amount - which after taxes, can be discouraging.

Viewing 163 - 165 of 18,909 Reviews

Glassdoor has 19,990 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.