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      Spectrum

      Engaged Employer

      Spectrum reviews

      3.3

      52% would recommend to a friend

      (18,963 total reviews)
      avatar

      Chris Winfrey

      52% approve of CEO

      45% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.3

      Career opportunities

      3.0

      Culture & values

      2.9

      Work/Life balance

      2.8

      Senior management

      Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,963 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      3.0
      Jan 24, 2016

      A good job for a short period of time

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the people you work with are great. The benefits and the pay are wonderful for an entry level position.

      Cons

      Extremely high turn over probably caused by micro management, lack of care for their employees especially the ones that are actually good, a lack of understanding that you can't control the calls or customers you get that might affect your performance metrics. You get paid time off which is great when you are actually able to use it which is rare. Your schedule you get is dependant on your metrics which can more than likely be out of your control.

      2.0
      Jan 21, 2016

      Sales, no wait, Everything in the company

      Sales, service, retention, billing, tech support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free internet, TV and phone, starter job, was a short drive from home

      Cons

      More Than 1/2 the reviews on glass door are fake, nobody has ever been that happy to work here unless you were previously jobless. I can name 50 people right now who worked there and can tell you how bad it sucked and that's just from the Greenville office. Even the employees there hate it. Money was great at 1 point, then pay scale changed, had to work harder to make less money, moved dept 800miles away, forced change to sales, pay scale changed again, making it harder to make less. Joe morone was hired to run Greenville and it went to hell. His exact words to us when he met the first time "I can tell you make too much here just by looking at the cars in the parking lot." So the pay scale changed 2 more times and the call center went from 400+ to less than 200 people when left. In less than 6 months with people leaving voluntarily or getting fired. If you're a supervisor and don't write an agent up, you get written up.

      2.0
      Jan 20, 2016

      Horrible to Employees

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great benefits Free cable, Internet, home intelligence, and corporate discounts -Employees are great -Nothing else to share -Nothing else to share

      Cons

      - Micromanaging at its finest - Treats employees like robots (expectations to work 20 hours a day/night) - Manager shows no appreciation towards employees - Manager's way or the highway - Special treatments

      Viewing 18130 - 18132 of 18,963 Reviews
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      Glassdoor has 20,045 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.