Staples reviews

3.2

42% would recommend to a friend

(14,653 total reviews)
avatar

Michael Motz

38% approve of CEO

27% positive business outlook

Staples has an employee rating of 3.2 out of 5 stars, based on 14,653 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Staples employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

15K reviews
1.0
Jun 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Training, colleagues, support, hours, fairly easy to get new customers because of name recognistion

Cons

While Staples is excellent at training, implementing marketing campaigns, and most things sales, they are HORRIBLE at delivering finished products in a timely, professional, and quality manner. They only way to make money in the printing business is to have repeat customers and establish long term relationships. This is impossible to do at Staples because it is almost impossible to complete a project without something being wrong.

2.0
Jun 11, 2015

Dying Company

Recommend
CEO approval
Business Outlook

Pros

Well known brand for resume. Potential to move around roles given the sheer size of the company.

Cons

The company is dying a slow death and taking employees' jobs and benefits with it. Layoffs have persisted for roughly 2 years. Also, employee benefits have been part of the cut the cost initiative aimed at saving money. These cuts have resulted in lower than average compensation for the Greater Boston area.

5.0
May 17, 2015

Delivery Driver

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Staples Delivery was a good company to work for. I've been there for 10+ years. The pay,benefits, and work environment is the best.

Cons

Because of corporate greed several thousand employees are losing their jobs. All of the Staples business/ Home delivery is being contracted out to a third party delivery service so Staples can make more money and displace several thousand workers.

Viewing 31 - 33 of 14,653 Reviews

Glassdoor has 15,182 Staples reviews submitted anonymously by Staples employees. Read employee reviews and ratings on Glassdoor to decide if Staples is right for you.