Staples reviews

3.2

42% would recommend to a friend

(14,653 total reviews)
avatar

Michael Motz

38% approve of CEO

27% positive business outlook

Staples has an employee rating of 3.2 out of 5 stars, based on 14,653 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Staples employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

15K reviews
2.0
May 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Staples has great perks: - 401k matching up to 3% - Tuition assistance $100/month - Cell phone reimbursement $50/month - Great healthcare with Kaiser and dental and vision care as well - Hours are flexible depending on your performance

Cons

When Staples got bought out by Sycamore Partners, all the quota and expectations were doubled with less resources: - Premium sales went from 1/week to 1.25/week - They fired the whole bid team so we had to make our own bids instead of being out in the field - They established territories a little too late and took all our leads away to distribute it amongst the team (how is that fair for people who's been on board for a long time?) - They told us to one call close and not sell on price when EVERY BUSINESS cares about cash flow - a.k.a PRICES - Staples Advantage is not competitive with Costco, Amazon, or Uline... The only prices they beat is Staples.com... Their own retail company - Congrats you out-beat yourself. Wow.

2.0
Aug 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Nice cafeteria, big parking garage, relatively convenient location for employees all over the state of Massachusetts. If you have connections with higher ups and are a "Yes" man, you'll do just great there.

Cons

Staples has been on a downward slide for some time. In my time as an employee there, I witnessed job benefits go from stock grants to stock options to restricted stock to nothing. I watched healthcare plans going from one of the best I've seen to one of the worst I've seen (charging $100 a year to have your spouse on your plan, in ADDITION to the cost of having them on the plan?) I've witnessed store stock go from office supplies to junk to office supplies to junk. I've seen quality US-sourced products moved to cheap Chinese made junk (when your child's school specifically SAYS not to use Staples brand glue sticks because they don't work- that's a problem). I've seen a company that was consistently in the Boston Globe's "100 best places to work" disappear entirely. I've seen a company that was proud of having all of its' creative work done in house send all the work to offshore companies.The company has been directionless for a while and is trying to compete with Amazon and Walmart instead of forging their own identity.

1.0
Jul 28, 2015

It used to be good.

Recommend
CEO approval
Business Outlook

Pros

The campus is nice. Good co-workers. Good work/life balance. Make your own (reasonable) hours.

Cons

Outsourcing jobs to India. People living in fear of when their job will be sent away. Upper management collecting sweet bonuses while they ship people's jobs off. Hiring people for all-star positions at rookie salaries. The career opportunities are a joke. Tochange positions, you will have to take a pay cut. No one is safe.

Viewing 28 - 30 of 14,653 Reviews

Glassdoor has 15,182 Staples reviews submitted anonymously by Staples employees. Read employee reviews and ratings on Glassdoor to decide if Staples is right for you.