Staples reviews

3.2

42% would recommend to a friend

(14,658 total reviews)
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Michael Motz

38% approve of CEO

27% positive business outlook

Staples has an employee rating of 3.2 out of 5 stars, based on 14,658 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Staples employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

15K reviews
2.0
Feb 14, 2010

Something Has Changed.....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Staples North American Delivery site I worked at was a Corporate Express site that Staples acquired in 2008. Being a former CE site, many of the CE folks were in place to already to the work for the new company. CE had instilled a sense of pride in the company, and the workplace had a "family" feel to it....

Cons

....BUT, when shortly after Staples took over, that began to change. Staples didn't seem to care about the individual workers or their lives, or the circumstances that affected them outside of the four wall of the now Staples warehouse. They had a system that looked good "on paper," but like many things that look good "on paper," the Staples system failed to take real life into consideration. Staples bragged about an Open-Door Policy with management and HR. It became quickly apparent that (at least where former CE employees were concerned) that policy only applied if you towed the company line. Any idea or criticism contrary to the "Staples way" was met with hostility and you marked for exit.

1.0
Dec 29, 2009
Recommend
CEO approval
Business Outlook

Pros

A few years ago it was a good company to work for.

Cons

Management will call an honest employee a liar (even though there are witnesses to employee being honest and hard working), management uses employees, don't get paid for extra work (calls at home about tech work), management won't do the right thing for their employees, upper management is setting unrealistic expectations.

1.0
Nov 12, 2009
Recommend
CEO approval
Business Outlook

Pros

Type of work is good.

Cons

Not enough pay for the amount of work and stress. Dishonest environment. Bad Management. Up-selling sales style rather than customer service. Poorly treated and managed customers. Poorly managed organizational methodologies.

Viewing 40 - 42 of 14,658 Reviews

Glassdoor has 15,187 Staples reviews submitted anonymously by Staples employees. Read employee reviews and ratings on Glassdoor to decide if Staples is right for you.