Is Staples a good company to work for?

Staples has an overall rating of 3.2 out of 5, based on over 15,187 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 42% of employees would recommend working at Staples to a friend and 27% have a positive outlook for the business. The best reviews about Staples have been left by employees working as Intern , Business Development Executive and Administrative Assistant .

Does Staples pay their employees well?

According to anonymously submitted Glassdoor reviews, Staples employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Staples. This rating has been stable over the past 12 months.

How satisfied are employees working at Staples?

42% of Staples employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Staples 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Staples?

Sales Associate (1565) , Copy and Print Associate (452) , General Manager (298) , Sales Manager (297) , Cashier (285) , Sales Associate/Cashier (271) , Print and Marketing Associate (267) , EasyTech Associate (256) , Retail Sales Associate (214) , Copy Center Associate (159) , B2B Sales Consultant (154) , Easy Tech Sales Associate (150) , Account Manager (146) , Tech Associate (146) , Customer Service Representative (131)

What are the pros of working at Staples according to real employee reviews?

"Great people and as long as you like talking to people it can be a very fun job." ((in 821 reviews)); "Benefits were good and started after 30 days (FT only)" ((in 555 reviews)); "I can't think of one pros working here besides having great coworkers at my location." ((in 548 reviews)); "This job had flexible hours and was very easy to learn and was my first job before college." ((in 521 reviews)); "Super easy and flexible scheduling" ((in 254 reviews))

What are the cons of working at Staples according to real employee reviews?

"Low pay and sometimes asked to do things that are not part of the job description." ((in 1222 reviews)); "Management is poor and inexperienced" ((in 927 reviews)); "Poor upper management seemed to be grasping at straws" ((in 252 reviews)); "No training is given and you basically learn on the job." ((in 201 reviews)); "Low salary and shift work" ((in 132 reviews))

What are employees saying about Staples layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Staples layoffs and their outlook for job security at Staples in 2026.

What are the top reviewed Staples locations?

Framingham , New York , Boston , Los Angeles , Chicago , Orlando , Brooklyn , Philadelphia , Maitland , Atlanta , Dallas , Denver , Houston , Columbus , Phoenix , Charlotte , San Diego , Aurora , Columbia , Cincinnati , Seattle , Tampa , Bronx , Rochester , Richmond , San Francisco , Broomfield , Pittsburgh , Raleigh , Indianapolis

Staples reviews

3.2

42% would recommend to a friend

(14,658 total reviews)

Michael Motz

38% approve of CEO

27% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Senior management

2.8

Compensation and benefits

2.8

Career opportunities

Staples has an employee rating of 3.2 out of 5 stars, based on 14,658 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Staples employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15K reviews

2.0

Aug 17, 2009

Staples Business-to-Business Sales!

Business development associate

Recommend

CEO approval

Business Outlook

Pros

Need a Job?! Fresh out of College! Benefits are great! Staples in general is still a strong financial and overall good company! (The Business programs just need a little help as well as management!)

Cons

Don't expect to be here longer than 2 years! MICRO-MANAGEMENT! Leadership by intimation! Also, there is no relationship building with customers on the sales side, which you loose after a year! Basically stuck in the same pay brack year-after-year! Good ole boy system for promotions! Compensation for sales not that great! Also, some of upper management from the Corporate office are unethical regarding leadership practices (not on the sales side)!!!

2.0

Apr 29, 2009

Learn to treat your employees fairly.

Copywriter

Recommend

CEO approval

Business Outlook

Pros

The environment is friendly, open and upbeat; there is not really the cut-throat competitiveness you would find with other large companies. Also, Staples is very eco concious and does a lot to give back to the community through various events and fundraisers. The fact that Staples is an industry leader and a Fortune 500 company offers a solid impression on any resume.

Cons

One major downside is the difficulty in getting promoted, as Staples tends to hire from outside (presumably to offer lower starting salaries, thereby saving the company money). My own research has revealed that Staples also does not offer competitive pay. Although the benefits are reasonable, they could stand to offer more vacation time and time off during inclement weather. Additionally, I feel I am forced to take on outside responsibilities that are beyond the scope of my position (and for which I am not getting paid). This is due to poor management and lack of accountability on certain areas of the company (ie- Merchandising).

3.0

Jan 13, 2009

Come for the benefits, just watch your head on the glass ceiling.

Principal programmer/analyst

Recommend

CEO approval

Business Outlook

Pros

Good benefits & competitive pay.

Cons

As with most companies of this size, the politicking is rampant, middle management is bloated and opportunities for professional development and advancement are seriously lacking. Too may good people work too hard day-in and day-out for those who do not truly appreciate their contributions.

Viewing 43 - 45 of 14,658 Reviews

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Staples

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Staples Business-to-Business Sales!

Learn to treat your employees fairly.

Come for the benefits, just watch your head on the glass ceiling.

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