Is Staples a good company to work for?

Staples has an overall rating of 3.2 out of 5, based on over 15,191 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 41% of employees would recommend working at Staples to a friend and 26% have a positive outlook for the business. The best reviews about Staples have been left by employees working as Intern , Business Development Executive and Administrative Assistant .

Does Staples pay their employees well?

According to anonymously submitted Glassdoor reviews, Staples employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Staples. This rating has been stable over the past 12 months.

How satisfied are employees working at Staples?

41% of Staples employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Staples 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Staples?

Sales Associate (1565) , Copy and Print Associate (452) , General Manager (298) , Sales Manager (297) , Cashier (285) , Sales Associate/Cashier (271) , Print and Marketing Associate (267) , EasyTech Associate (256) , Retail Sales Associate (214) , Copy Center Associate (159) , B2B Sales Consultant (154) , Easy Tech Sales Associate (150) , Account Manager (146) , Tech Associate (146) , Customer Service Representative (131)

What are the pros of working at Staples according to real employee reviews?

"Great people and as long as you like talking to people it can be a very fun job." ((in 812 reviews)); "I can't think of one pros working here besides having great coworkers at my location." ((in 565 reviews)); "Benefits were good and started after 30 days (FT only)" ((in 548 reviews)); "This job had flexible hours and was very easy to learn and was my first job before college." ((in 500 reviews)); "Super easy and flexible scheduling" ((in 275 reviews))

What are the cons of working at Staples according to real employee reviews?

"Low pay and sometimes asked to do things that are not part of the job description." ((in 1221 reviews)); "Poor management and very messy" ((in 937 reviews)); "Poor upper management seemed to be grasping at straws" ((in 249 reviews)); "No training is given and you basically learn on the job." ((in 196 reviews)); "Low salary and shift work" ((in 124 reviews))

What are employees saying about Staples layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Staples layoffs and their outlook for job security at Staples in 2026.

What are the top reviewed Staples locations?

Framingham , New York , Boston , Los Angeles , Chicago , Orlando , Brooklyn , Philadelphia , Maitland , Atlanta , Dallas , Denver , Houston , Columbus , Phoenix , Charlotte , San Diego , Aurora , Columbia , Cincinnati , Seattle , Tampa , Bronx , Rochester , Richmond , San Francisco , Broomfield , Pittsburgh , Raleigh , Indianapolis

Staples reviews

3.2

41% would recommend to a friend

(14,662 total reviews)

Michael Motz

37% approve of CEO

26% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

Staples has an employee rating of 3.2 out of 5 stars, based on 14,662 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Staples employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15K reviews

1.0

Apr 6, 2009

Nobody wants a Staples Warranty Plan. Just accept it Staples.

Easy tech associate

Recommend

CEO approval

Business Outlook

Pros

Hours were decent and the schedules were accommodating. The Easy Tech Bonuses were sometimes really good. Managers were very supportive and recognized if you did a good job.

Cons

Forced to sell a number of "Staples" Warranty Plans. Were constantly scrutinized if you could not achieve that goal. It gets stressful to work in an environment where your job performance is threatened by the number of unnecessary plans you have sold. Training should be improved. Not everything can be learned by reading an online module. A lot of the common knowledge that should have been known was never taught nor mentioned by the managers. There was always only one Easy Tech associate per shift. This resulted in very stressful shifts because most of the customers needed help in buying a new computer or needed an Easy Tech service.

4.0

Apr 6, 2009

Staples

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Staples is a well run company, I have confidence in the upper management. I have pride working for Staples; I like the products and the customer base our products attract. The pay is competitive.

Cons

I get sick of a "new line of business" being rushed into every year. I understand we need to develop higher margin products, however one hyper-growth "opportunity" at a time please. Many middle management positions seem redundant. Is there really a need for a RSSM (Regional Sales and Service Manager)? Doesn't the District Manager do that? Staples should spend less money on middle management and more on copy center training at the store level. One giant move forward was laying-off all of the easy mobile techs.

5.0

Apr 3, 2009

BUREAU EN GROS, one of the best places for a first job.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

-0.22$ pay raise every 6 months for the first 3 years. -Pay raise every year after the 3 first years. -0.15$ above minimum wage. -Pay bonuses of about 0.18$ for every hour worked during the economic crisis every year for everyone. -Pay bonuses every 3 months for everyone. -They have a punch card system. -They pay you on holidays. Most companies do not even if they have to by law. To be hired you must go through 3 job interviews with 3 managers. This allows for only the best to be hired. The managers are highly respectful and treat you with dignity and respect. You learn so much. There are many parties. A very loving environment. Respectful coworkers.

Cons

They make you work extremely hard. You are always overworked having to handle 2 phone at the time while being called on the intercom system while they expect you to be answering clients, stocking the store, changing prices, selling furniture, placing all the products that have arrived during shipping. The ask you to do only classes when you are at home that pay you 15 minutes ever time you complete one. Often you feel that you do not have enough authority to resolve problems with shipping orders, customers sales, they do not give you the appropriate tools to work and assemble computer chairs.

Viewing 14590 - 14592 of 14,662 Reviews

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Staples

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Nobody wants a Staples Warranty Plan. Just accept it Staples.

Staples

BUREAU EN GROS, one of the best places for a first job.

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