Is Staples a good company to work for?

Staples has an overall rating of 3.2 out of 5, based on over 15,181 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 42% of employees would recommend working at Staples to a friend and 27% have a positive outlook for the business. The best reviews about Staples have been left by employees working as Intern , Business Development Executive and Administrative Assistant .

Does Staples pay their employees well?

According to anonymously submitted Glassdoor reviews, Staples employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Staples. This rating has been stable over the past 12 months.

How satisfied are employees working at Staples?

42% of Staples employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Staples 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Staples?

Sales Associate (1564) , Copy and Print Associate (452) , General Manager (298) , Sales Manager (296) , Cashier (285) , Sales Associate/Cashier (271) , Print and Marketing Associate (267) , EasyTech Associate (256) , Retail Sales Associate (214) , Copy Center Associate (159) , B2B Sales Consultant (154) , Easy Tech Sales Associate (150) , Account Manager (146) , Tech Associate (146) , Customer Service Representative (131)

What are the pros of working at Staples according to real employee reviews?

"Great people and as long as you like talking to people it can be a very fun job." ((in 824 reviews)); "I can't think of one pros working here besides having great coworkers at my location." ((in 562 reviews)); "Benefits were good and started after 30 days (FT only)" ((in 548 reviews)); "This job had flexible hours and was very easy to learn and was my first job before college." ((in 521 reviews)); "Super easy and flexible scheduling" ((in 253 reviews))

What are the cons of working at Staples according to real employee reviews?

"Low pay and sometimes asked to do things that are not part of the job description." ((in 1223 reviews)); "Management is poor and inexperienced" ((in 923 reviews)); "Poor upper management seemed to be grasping at straws" ((in 246 reviews)); "No training is given and you basically learn on the job." ((in 200 reviews)); "Low salary and shift work" ((in 130 reviews))

What are employees saying about Staples layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Staples layoffs and their outlook for job security at Staples in 2026.

What are the top reviewed Staples locations?

Framingham , New York , Boston , Los Angeles , Chicago , Orlando , Brooklyn , Philadelphia , Maitland , Atlanta , Dallas , Denver , Houston , Columbus , Phoenix , Charlotte , San Diego , Aurora , Columbia , Cincinnati , Seattle , Tampa , Bronx , Rochester , Richmond , San Francisco , Broomfield , Pittsburgh , Raleigh , Indianapolis

Staples reviews

3.2

42% would recommend to a friend

(14,652 total reviews)

Michael Motz

38% approve of CEO

27% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Senior management

2.8

Compensation and benefits

2.8

Career opportunities

Staples has an employee rating of 3.2 out of 5 stars, based on 14,652 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Staples employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15K reviews

1.0

May 2, 2010

Stay far far away

Fulfillment center supervisor

Recommend

CEO approval

Business Outlook

Pros

Associates are good people that will open up to the right type of person. The associates are engaging and willing to share their side of things if you ask.

Cons

Compensation is minimal - worse paying salary position I have ever held. The company prides itself on being "frugal" - CHEAP and it shows! The restrooms at the fulfillment center are never clean. Feedback is none existent unless it is something negative. Staples does not invest in the fulfillment centers at all so technology does not exist either. The talent they have does not meet any type of standard. The promote from within but expect the operation to be world class so you have a lot of management that does not hold degrees of any type.

2.0

Apr 14, 2009

Drink the Kool-Aid and you'll be fine

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The atmosphere at the corporate office is very young and upbeat. There are many opportunities within Staples to try various roles and gain different experiences, which is great. There are also several perks in the huge corporate office building: on-site food court, sundry shop, exercise classes, ATMs, Post Office, child care, etc. They try to keep the overall atmosphere fun and energized. Management does a good job of keeping all employees informed about new initiatives. The company also involves employees at all levels in contests for creating new products, appearing in advertising campaigns, making suggestions for improvements that are actually implemented, which helps boost morale.

Cons

The average age of Staples corporate employees seems to be about 28 -- people who are driven, competitive, single, and dedicated to working all hours of the day, night, weekends, holidays, to get noticed or stay on top of things. The down side of all those handy perks is that you start to feel like you're trapped in that building, never really able to leave! Middle management, in my experience, tended to be full of people who were promoted too soon -- very weak people-skills -- the focus is on the bottom line, not on keeping employees happy. If you give 100%, Staples wants 110% and so on. Some employees "drink the Kool-Aid" and seem to love it, others, like myself, who think more independently or want to bring in ideas from past experience, just never fit in and start to feel unwelcome after just a couple of months.

3.0

Jun 25, 2018

Company is downgrading

Ecommerce product manager

Recommend

CEO approval

Business Outlook

Pros

- Flexible working hours - Great opportunities to learn

Cons

- Company culture has only downgraded - With new management and layoffs, people are insecure and trample over others to get recognition and save their jobs - Little to no concern for good and hardworking talent anymore, whoever spends more time with management(in office and offline) gets promoted - Not a good paymaster - E commerce teams are always struggling to find focus because of shifting priorities - In firefighting mode all the time !!

Viewing 13 - 15 of 14,652 Reviews

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Stay far far away

Drink the Kool-Aid and you'll be fine

Company is downgrading

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