Staples reviews

3.2

42% would recommend to a friend

(14,653 total reviews)
avatar

Michael Motz

38% approve of CEO

27% positive business outlook

Staples has an employee rating of 3.2 out of 5 stars, based on 14,653 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Staples employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

15K reviews
1.0
Dec 28, 2010
Recommend
CEO approval
Business Outlook

Pros

Hey, it's a job with a steady paycheck. Most of the associates are hardworkers and great people. The 401k and stock option are great benefits.

Cons

You can forget bonuses or raises. You can expect that the managers will tell you to do the exact opposite of what each other said, then scream at you for not doing both. You will be screamed at for everything and anything. You will be talked over, talked down to, or talked about negatively. You will be considered expendable and treated as such. You will be blamed for incidences that you had nothing to do with, because management will never take the blame for anything. You will be expected to sell service plans that have so many clauses that 99% of the time will not cover the customer's purchase. You will be the one to tell the customer that their purchase is not covered. You will get no support from management when the customer complains. The health benefits are only so-so. They do not take pride in having long-term dedicated employees. Money and profit are the bottom line and they will gladly get rid of a veteran employee with more experience to hire more unexperienced ones. Staples does not care about their employees and will NOT listen to them. Staples does not care about their customers and will NOT listen to them.

1.0
Aug 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Staples does work with me on an as needed basis for requested time off.

Cons

Poor compensation across the board. "Bully" selling to a customer what they don't need. No ptty breaks when short handed.

1.0
Jan 7, 2009
Recommend
CEO approval
Business Outlook

Pros

Pay is above average for a comparable position...because they can't keep you any other way.

Cons

For the most part, everything but the salary is atrocious. It's a shame, because Corporate Express (pre-Staples buyout) was a place worth working for with competent managers who "got it." The new managers and their new agendas do not mesh with successful business practices.

Viewing 22 - 24 of 14,653 Reviews

Glassdoor has 15,182 Staples reviews submitted anonymously by Staples employees. Read employee reviews and ratings on Glassdoor to decide if Staples is right for you.