Staples reviews

3.2

42% would recommend to a friend

(14,653 total reviews)
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Michael Motz

38% approve of CEO

27% positive business outlook

Staples has an employee rating of 3.2 out of 5 stars, based on 14,653 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Staples employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

15K reviews
2.0
May 29, 2024

Going downhill

Recommend
CEO approval
Business Outlook

Pros

GM salary + bonus wasn't bad if coming from outside. Internal promotions will get low balled. The company is very inclusive I will give them that. Can have great co workers depending on who the GM hires.

Cons

It was OK years ago but progressively going downhill. Not liveable wages for anyone below SM level. Supervisors had tons of responsibility but got paid less than a PT fast food employee. Constantly pushing new sales indicators where there are so many you are always lacking in something. They keep cutting labor hours but adding more tasks. Amazon returns were a customer service killer. There is a lot to learn in Print and Tech departments but it's hard to maintain associates therefore you are constantly chasing your tail. Many of the office supply/school supply products are becoming irrelevant and Staples isn't fully invested in technology. They are pushing services but not staffing to properly execute services. Losing back.to school sales to Walmart and Target. Print department is bringing in all the margin/profit but as Fed Ex, UPS stores expand and online places like Vista print etc provide options Staples retail will slowly go out of business and become online only. In the meantime everyone will be overworked and underpaid. Once you leave you will realize how stressful Staples actually was.

2.0
Mar 28, 2024
Recommend
CEO approval
Business Outlook

Pros

You will learn how to work in a high stress high demand high pressure environment

Cons

In your job description they will put as vague as possible descriptions to over work you. There is no work/life balance. The only way to survive working at any staples is to change who you are overall because every moment is stressful whether its customers with no sense of reading comprehension and main character syndrome or its upper management that put constant pressure on you to complete goals that will only line their pockets and promise you of bonuses and promotions. While cutting hours for many employees creating more and more stress for both the ones working and the ones not working. Long story short they do not care about you and sees you as replicable and will put many tasks on you and expect nothing less than you to reach that goal even though your more stressed while they still cut more hours and you feel trapped and suffocated. Until staples care more for their employees then the high turnover rate will eventually get to them and this company will go under soon.

1.0
Feb 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Not many Pro's to list... the one Pro was the great team I was originally hired to in the beginning before I was switched to a new team after the reorg.

Cons

After COVID started, Staples had to cut 30 percent of its workforce in the corporate office leaving a lot of teams with no support. After a short 4 months of starting, I was moved to the PC team after the layoffs. This team is very toxic and does not care about anyone but themselves, I was treated extremely poorly on this team. Gender Discrimination was evident on this team, myself being a male I was made sure I would never live to the expectations of the women leading this team. I was bullied talked down to and given zero support and zero communication. Watch out for the DMM on this team she is not a team player she only cares about herself and her accomplishments with the exception of the other women on the team. On top of that, the PC team is very unorganized and has complex processes outside of what is taught on all other teams. For a high profitable category, they cut half the team manager and senior associates and doubled the work leaving it to the new entry-level Product Specialist. The pay was horrible especially given the senior-level responsibilities. Overall would not recommend working for them, they are a dying company with no future.

Viewing 25 - 27 of 14,653 Reviews

Glassdoor has 15,182 Staples reviews submitted anonymously by Staples employees. Read employee reviews and ratings on Glassdoor to decide if Staples is right for you.