Does Starboard Cruise Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Starboard Cruise Services employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Starboard Cruise Services. This rating has improved by 42% over the last 12 months.

How satisfied are employees working at Starboard Cruise Services?

61% of Starboard Cruise Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Starboard Cruise Services 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Starboard Cruise Services?

Sales Associate (67) , Retail Sales Associate (20) , Manager (7) , Assistant Manager (5) , Distributor (5) , Shop Attendant (5) , Vendedor (5) , Jewelry Specialist (4) , Sales Assistant (4) , Accounting Manager (3) , Demand Planner (3) , Fine Jewelry Sales Associate (3) , Gift Shop Manager (3) , Merchandise Coordinator (3) , Planning Coordinator (3)

What are the pros of working at Starboard Cruise Services according to real employee reviews?

"The people are great and there's a feeling of family." ((in 24 reviews)); "Great benefits,fun,challenging and diverse group" ((in 21 reviews)); "great trainings and work experience" ((in 7 reviews)); "Travel for free, great colleagues on the ship" ((in 4 reviews)); "Great leadership and promote from within often." ((in 4 reviews))

What are the cons of working at Starboard Cruise Services according to real employee reviews?

"long hours do not feel good" ((in 18 reviews)); "Low pay and they are hiring the wrong people." ((in 16 reviews)); "Both my managers were terrible, and it caused me to have to go to THERAPY because of how awful they were to me." ((in 14 reviews)); "Long hours standing (like any retail), they tend to forget that most people onboard stay away from their families for money and not for glory" ((in 7 reviews)); "too many hours for little money." ((in 4 reviews))

What are the top reviewed Starboard Cruise Services locations?

Miami , Doral , New York , Fort Lauderdale , Galveston , Medley , Long Beach , Seattle , Sunrise , Florida A & M , International Gardens , Europa , Puerto Rico , Caribbean Key

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Starboard Cruise Services

Starboard Cruise Services reviews

3.6

61% would recommend to a friend

(224 total reviews)

Lisa Bauer

73% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Career opportunities

3.5

Senior management

3.4

Work/Life balance

3.2

Compensation and benefits

Starboard Cruise Services has an employee rating of 3.6 out of 5 stars, based on 224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starboard Cruise Services employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

224 reviews

2.0

Jul 9, 2018

Was a great company...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits and perks. They say you get discounts if you sail on a ship but who has time for vacation with your work load.

Cons

Top heavy. Not much room to grow because you most likely do the job duties of your supervisor and they will not let you grow for that same reason. You can not trust your HR department at all. It's very unfortunate.

Starboard Cruise Services Response

Thank you for your honest feedback! We agree that we have great perks and benefits! We also encourage a company culture where we put people first. We would like to hear more about your experiences, please contact your Human Resources Business Partner so we can set up time or by emailing evaluations@starboardcruise.com to set up a time to speak. Again, thank you for your feedback.

3.0

Aug 13, 2017

Buyer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- competitive pay and benefits - strong company culture of working with good people - Fridays off at 3p

Cons

- takes awhile to get promoted - frequent changes in top management - few established processes and the processes that are in place are poorly communicated - too much ambiguity

Starboard Cruise Services Response

Thank you for your feedback! We agree that our company benefits are competitive & exceptional, including closing the offices at 3pm on Fridays. We encourage a company culture where we put our people first. We would love to chat with you further regarding your concerns, please come by at any time to Human Resources or send us an email, evaluations@starboardcruise.com. Thank you again for your sharing your thoughts.

2.0

May 17, 2017

Great people, poorly managed

Corporate operations

Recommend

CEO approval

Business Outlook

Pros

The people are great and there's a feeling of family. Great place to learn. Travel opportunities.

Cons

Management is very disorganized and you'll work long days and weekends do to the Cruise Line industry demands. The pay is not great, nor is the culture.

Starboard Cruise Services Response

Thank you for your honest feedback! We agree, we do hire the best people, and the opportunity to see the world is definitely a benefit! With that said, we hear your concerns over long hours and disorganization. We would love to hear your advice and suggestions on how we can improve our culture. If you would discuss further, please contact us by emailing evaluations@starboardcruise.com so that we can set up a time to speak. Thank you again for your feedback.

Viewing 13 - 15 of 224 Reviews

Jobs at Starboard Cruise Services

Vendor Compliance Spec

Transportation Coordinator

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Was a great company...

Buyer

Great people, poorly managed

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