Does State Collection Service pay their employees well?

According to anonymously submitted Glassdoor reviews, State Collection Service employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at State Collection Service. This rating has improved by 19% over the last 12 months.

How satisfied are employees working at State Collection Service?

75% of State Collection Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated State Collection Service 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at State Collection Service?

Customer Service Representative (12) , Collections Specialist (8) , Healthcare Customer Service Representative (7) , EBO Representative (5) , Collection Specialist (4) , Collector (4) , Customer Service Representative (CSR) (4) , Team Lead (4) , Debt Collector (3) , Supervisor (3) , Collections (2) , Customer Service (2) , EBO (2) , Health Care Customer Service Representative (2) , Patient Service Representative (2)

What are the pros of working at State Collection Service according to real employee reviews?

"Good training and nice physical environment" ((in 5 reviews)); "Fun incentives , work from home and insurance" ((in 5 reviews)); "It was fun and enjoyable but beware of your co workers and HR" ((in 4 reviews)); "Like a family, good pay, and flexible schedules" ((in 4 reviews)); "Employees are great." ((in 4 reviews))

What are the cons of working at State Collection Service according to real employee reviews?

"Not sure why managers do not require them to have additional training or change their job duties after multiple complaints have been voiced." ((in 4 reviews)); "Communication is a dead lock." ((in 4 reviews)); "As long as you allow the supervisor to flirt and play in your face your fine the moment you cut it off there is a dart on your back." ((in 3 reviews))

What are the top reviewed State Collection Service locations?

Madison , Beloit , Geneva , Milwaukee , Houston , West Allis , Chicago , Rockford , Janesville , Wisconsin Rapids , Charlotte , Muncie , Lehigh Acres , Hollywood , Miami , Charleston , Woodbury , Florida , Wiscon , Texas

State Collection Service reviews

3.9

75% would recommend to a friend

(105 total reviews)

Timothy Haag

84% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (105 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

State Collection Service has an employee rating of 3.9 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Collection Service employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

105 reviews

2.0

Nov 2, 2020

Underpaid

Debt collector

Recommend

CEO approval

Business Outlook

Pros

Sometimes flexible with your schedule.

Cons

underpaid compared to other agencies, unrealistic goals

5.0

Oct 12, 2020

Great company! Family owned and family feel.

Assistant controller

Recommend

CEO approval

Business Outlook

Pros

Growing, stable, and successful company. Management listens to employees. Opportunities for advancement. Good work-life balance. Family atmosphere.

Cons

There is a stigma out there for collection agencies. However, this company is different. Included in the corporate values is treating every person with dignity. Ultimately the call center reps are trained to LISTEN to the patient and to HELP the person understand what options they have to manage their open accounts so that they can work towards a better financial position for themselves. It feels good working for a company that has such integrity embedded in their core values.

1.0

Mar 10, 2020

Dont waste your time

Billing representative

Recommend

CEO approval

Business Outlook

Pros

Hours , used to have hour flexibility

Cons

Everything else was awful, would not recommend

Viewing 73 - 75 of 105 Reviews

Jobs at State Collection Service

Health Care Customer Service Representative

Health Care Customer Service Representative

Health Care Customer Service Representative

Collections Specialist

Collections Specialist