Does State Collection Service pay their employees well?

According to anonymously submitted Glassdoor reviews, State Collection Service employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at State Collection Service. This rating has improved by 19% over the last 12 months.

How satisfied are employees working at State Collection Service?

75% of State Collection Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated State Collection Service 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at State Collection Service?

Customer Service Representative (12) , Collections Specialist (8) , Healthcare Customer Service Representative (7) , EBO Representative (5) , Collection Specialist (4) , Collector (4) , Customer Service Representative (CSR) (4) , Team Lead (4) , Debt Collector (3) , Supervisor (3) , Collections (2) , Customer Service (2) , EBO (2) , Health Care Customer Service Representative (2) , Patient Service Representative (2)

What are the pros of working at State Collection Service according to real employee reviews?

"Like a family, good pay, and flexible schedules" ((in 5 reviews)); "Good training and nice physical environment" ((in 5 reviews)); "It was fun and enjoyable but beware of your co workers and HR" ((in 4 reviews)); "Employees are great." ((in 4 reviews)); "Can earn bonus if you meet quota an do well." ((in 3 reviews))

What are the cons of working at State Collection Service according to real employee reviews?

"Not sure why managers do not require them to have additional training or change their job duties after multiple complaints have been voiced." ((in 4 reviews)); "Communication is a dead lock." ((in 4 reviews)); "Benefits aren’t the best" ((in 4 reviews)); "supervisors play favoritism" ((in 4 reviews)); "They bounce you to person to person (and the Supervisors had to literally beg or bribe people to train, which was a bit uncomfortable and unprofessional)." ((in 3 reviews))

What are the top reviewed State Collection Service locations?

Madison , Beloit , Geneva , Milwaukee , Houston , West Allis , Chicago , Rockford , Janesville , Wisconsin Rapids , Charlotte , Muncie , Lehigh Acres , Hollywood , Miami , Charleston , Woodbury , Florida , Wiscon , Texas

State Collection Service reviews

3.9

75% would recommend to a friend

(105 total reviews)

Timothy Haag

84% approve of CEO

68% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

State Collection Service has an employee rating of 3.9 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Collection Service employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

105 reviews

5.0

Sep 29, 2015

AMAZING place to work...

Ppa collector

Recommend

CEO approval

Business Outlook

Pros

I have been here for a # of years and it is one of the BEST places I have been employed... Overall, the company cares about the employees, will work with anyone on their scheduling and the opportunities are indeed endless if you work towards them. There are several programs/training that State offers towards attaining anyone's personal goals as well!!

Cons

The only thing that comes to mind is that it seems to take forever before you are earning more than your hourly wage ie commission or anything else. It falls to the individual to take the reigns and show value through production to get to the point that you CAN make more.

2.0

Sep 28, 2015

Collector-Service Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good team of people to work with on a daily basis. People on the phones are a team and help each other out. Can earn bonus if you meet quota an do well. Job is not difficult, repetitive.

Cons

Owners and upper management spend alot of time patting themselves on their own backs. Middle management overworked and lower level employees are treated literally like they are "little people". Minimal raises. Minimal chances of promotion or career development. They do not encourage employee feedback or keep an open door policy for employees.

2.0

Jul 10, 2015