Does State Collection Service pay their employees well?

According to anonymously submitted Glassdoor reviews, State Collection Service employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at State Collection Service. This rating has improved by 19% over the last 12 months.

How satisfied are employees working at State Collection Service?

75% of State Collection Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated State Collection Service 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at State Collection Service?

Customer Service Representative (12) , Collections Specialist (8) , Healthcare Customer Service Representative (7) , EBO Representative (5) , Collection Specialist (4) , Collector (4) , Customer Service Representative (CSR) (4) , Team Lead (4) , Debt Collector (3) , Supervisor (3) , Collections (2) , Customer Service (2) , EBO (2) , Health Care Customer Service Representative (2) , Patient Service Representative (2)

What are the pros of working at State Collection Service according to real employee reviews?

"Like a family, good pay, and flexible schedules" ((in 5 reviews)); "Good training and nice physical environment" ((in 5 reviews)); "It was fun and enjoyable but beware of your co workers and HR" ((in 4 reviews)); "Employees are great." ((in 4 reviews)); "Can earn bonus if you meet quota an do well." ((in 3 reviews))

What are the cons of working at State Collection Service according to real employee reviews?

"Not sure why managers do not require them to have additional training or change their job duties after multiple complaints have been voiced." ((in 4 reviews)); "Communication is a dead lock." ((in 4 reviews)); "Benefits aren’t the best" ((in 4 reviews)); "supervisors play favoritism" ((in 4 reviews)); "They bounce you to person to person (and the Supervisors had to literally beg or bribe people to train, which was a bit uncomfortable and unprofessional)." ((in 3 reviews))

What are the top reviewed State Collection Service locations?

Madison , Beloit , Geneva , Milwaukee , Houston , West Allis , Chicago , Rockford , Janesville , Wisconsin Rapids , Charlotte , Muncie , Lehigh Acres , Hollywood , Miami , Charleston , Woodbury , Florida , Wiscon , Texas

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State Collection Service

State Collection Service reviews

3.9

75% would recommend to a friend

(105 total reviews)

Timothy Haag

84% approve of CEO

68% positive business outlook

Ratings by demographic groups

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State Collection Service has an employee rating of 3.9 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Collection Service employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

105 reviews

5.0

Aug 27, 2025

Amazing!

Healthcare customer service representative

Recommend

CEO approval

Business Outlook

Pros

This job is the real definition of FAMILY! The tight-knit community and continuous support given throughout the onboarding process was amazing. I have only been working for about 2 weeks. but I can already tell this will be a long-term career for me and I am so excited to grow in it!

Cons

Nothing, I am enjoying the job so far!

5.0

Jul 11, 2025

Wonderful Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Wonderful and very nice employers and employees

Cons

I have none at this time

3.0

Jun 19, 2025

ehh

Team lead

Recommend

CEO approval

Business Outlook

Pros

remote, easy but stressful dealing with people

Cons

ban management, drama, favoritism, lack of transparency

Viewing 10 - 12 of 105 Reviews

Jobs at State Collection Service

Health Care Customer Service Representative

Health Care Customer Service Representative

Health Care Customer Service Representative

Collections Specialist

Collections Specialist

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State Collection Service

State Collection Service reviews

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Reviews by job title

Amazing!

Wonderful Company

ehh

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