Does State Collection Service pay their employees well?

According to anonymously submitted Glassdoor reviews, State Collection Service employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at State Collection Service. This rating has improved by 19% over the last 12 months.

How satisfied are employees working at State Collection Service?

75% of State Collection Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated State Collection Service 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at State Collection Service?

Customer Service Representative (12) , Collections Specialist (8) , Healthcare Customer Service Representative (7) , EBO Representative (5) , Collection Specialist (4) , Collector (4) , Customer Service Representative (CSR) (4) , Team Lead (4) , Debt Collector (3) , Supervisor (3) , Collections (2) , Customer Service (2) , EBO (2) , Health Care Customer Service Representative (2) , Patient Service Representative (2)

What are the pros of working at State Collection Service according to real employee reviews?

"Work from home oppurtunity was good but you only get a 30 min break" ((in 5 reviews)); "It was fun and enjoyable but beware of your co workers and HR" ((in 4 reviews)); "Supervisors are great." ((in 4 reviews)); "Good training and nice physical environment" ((in 4 reviews)); "Employees are great." ((in 3 reviews))

What are the cons of working at State Collection Service according to real employee reviews?

"Not sure why managers do not require them to have additional training or change their job duties after multiple complaints have been voiced." ((in 4 reviews)); "supervisors play favoritism" ((in 4 reviews)); "Communication is a dead lock." ((in 3 reviews)); "Benefits aren’t the best" ((in 3 reviews))

What are the top reviewed State Collection Service locations?

Madison , Beloit , Geneva , Milwaukee , Houston , West Allis , Chicago , Rockford , Janesville , Wisconsin Rapids , Charlotte , Muncie , Lehigh Acres , Hollywood , Miami , Charleston , Woodbury , Florida , Wiscon , Texas

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State Collection Service

State Collection Service reviews

3.9

75% would recommend to a friend

(24 total reviews)

Timothy Haag

84% approve of CEO

68% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.1

Work/Life balance

4.1

Senior management

4.0

Compensation and benefits

3.9

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

24 reviews

Reviews about "Management"

Return to all reviews

5.0

Oct 12, 2020

Great company! Family owned and family feel.

Assistant controller

Recommend

CEO approval

Business Outlook

Pros

Growing, stable, and successful company. Management listens to employees. Opportunities for advancement. Good work-life balance. Family atmosphere.

Cons

There is a stigma out there for collection agencies. However, this company is different. Included in the corporate values is treating every person with dignity. Ultimately the call center reps are trained to LISTEN to the patient and to HELP the person understand what options they have to manage their open accounts so that they can work towards a better financial position for themselves. It feels good working for a company that has such integrity embedded in their core values.

2.0

Feb 1, 2019

Horrible Company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Can’t think of any maybe the snack cart they roll around

Cons

The supervisor of this company has had many accusations against them from sexual harassment to rude and does not know how to lead. Honestly I don’t know how the Milwaukee office is still running. As long as you allow the supervisor to flirt and play in your face your fine the moment you cut it off there is a dart on your back. No need in going to report it to higher head or HR they are all in it together sweep whatever you have to say under the rug even terminated people to keep them quiet. This is the worst company I have ever worked for in my life. Do yourself a favor and work elsewhere

3.0

Mar 20, 2018

Relaxed place with no backbone

Ebo representative

Recommend

CEO approval

Business Outlook

Pros

Coworkers, flexible schedule, no Sundays, lots of fun events, everyone there talks to each other. If you get on a good team you enjoy coming in.

Cons

Management follow up (lack thereof), advancement opportunity limited, could promote from within more often to reduce turnover. Can go through supervisors every other month.

Viewing 10 - 12 of 24 Reviews

Jobs at State Collection Service

Health Care Customer Service Representative

Health Care Customer Service Representative

Collections Specialist

Collections Specialist

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State Collection Service

State Collection Service reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Management"

Great company! Family owned and family feel.

Horrible Company

Relaxed place with no backbone

Jobs at State Collection Service

State Collection Service reviews FAQs

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