Does State Collection Service pay their employees well?

According to anonymously submitted Glassdoor reviews, State Collection Service employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at State Collection Service. This rating has improved by 19% over the last 12 months.

How satisfied are employees working at State Collection Service?

75% of State Collection Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated State Collection Service 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at State Collection Service?

Customer Service Representative (12) , Collections Specialist (8) , Healthcare Customer Service Representative (7) , EBO Representative (5) , Collection Specialist (4) , Collector (4) , Customer Service Representative (CSR) (4) , Team Lead (4) , Debt Collector (3) , Supervisor (3) , Collections (2) , Customer Service (2) , EBO (2) , Health Care Customer Service Representative (2) , Patient Service Representative (2)

What are the pros of working at State Collection Service according to real employee reviews?

"Work from home oppurtunity was good but you only get a 30 min break" ((in 5 reviews)); "It was fun and enjoyable but beware of your co workers and HR" ((in 4 reviews)); "Supervisors are great." ((in 4 reviews)); "Good training and nice physical environment" ((in 4 reviews)); "Employees are great." ((in 3 reviews))

What are the cons of working at State Collection Service according to real employee reviews?

"Not sure why managers do not require them to have additional training or change their job duties after multiple complaints have been voiced." ((in 4 reviews)); "supervisors play favoritism" ((in 4 reviews)); "Communication is a dead lock." ((in 3 reviews)); "Benefits aren’t the best" ((in 3 reviews))

What are the top reviewed State Collection Service locations?

Madison , Beloit , Geneva , Milwaukee , Houston , West Allis , Chicago , Rockford , Janesville , Wisconsin Rapids , Charlotte , Muncie , Lehigh Acres , Hollywood , Miami , Charleston , Woodbury , Florida , Wiscon , Texas

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State Collection Service

State Collection Service reviews

3.9

75% would recommend to a friend

(24 total reviews)

Timothy Haag

84% approve of CEO

68% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.1

Work/Life balance

4.1

Senior management

4.0

Compensation and benefits

3.9

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

24 reviews

Reviews about "Management"

Return to all reviews

1.0

Oct 17, 2015

Like where in high school

Collector

Recommend

CEO approval

Business Outlook

Pros

Good bonus if you can follow hippa and fdcpa. HR is also great really cares and shows compassion for people.

Cons

It's like being in high school! Everyone talks about each other and you can't take anything to your sup because they talk about you as well. The other problem they do not offer part time they will tell you to quit even if your life problems get in the way. Crappy clients you're responsible for your own goal but never make your own calls.

3.0

Feb 23, 2015

Decent company, but draining job

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

Ongoing training, new leadership academies launched for promotional growth, large spacious offices, ability to work many over time hours but I believe that's no longer offered from people I still talk to there. matching 401K and decent health insurance. management always has a listening ear and easy to get along with, same with co-workers. Opportunities to cash in on relatively easy bonuses and OT hours.

Cons

Hours (Don't know where all the flexible scheduling reviews came from). I started at 7 am at times and left at 11 pm at times although some of this was optional overtime I took on, but you do have to work days, nights and weekends. Job can get very monotonous and very boring. Dealing with close to 150 inbound and outbound calls a day. Dealing with demographics and very aged accounts that are very difficult if not impossible to collect from and then being held accountable for stratospheric net fee goals that can lead to job termination and did for many reps. Automatic call dialer that has always been and will always be slower than a turtle in mud. Success is based more on luck and which client your handed and not individual skill.

3.0

Aug 25, 2012

No recompense

Collector

Recommend

CEO approval

Business Outlook

Pros

The uppermost level of management is amazing!!

Cons

Overall, the sub-mangement is extremely lacking.

Viewing 22 - 24 of 24 Reviews

Jobs at State Collection Service

Health Care Customer Service Representative

Health Care Customer Service Representative

Collections Specialist

Collections Specialist

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State Collection Service

State Collection Service reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Management"

Like where in high school

Decent company, but draining job

No recompense

Jobs at State Collection Service

State Collection Service reviews FAQs

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