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      State Farm

      Engaged Employer

      State Farm reviews

      3.4

      53% would recommend to a friend

      (19,759 total reviews)
      avatar

      Jon Farney

      51% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      State Farm has an employee rating of 3.4 out of 5 stars, based on 19,759 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      20K reviews
      2.0
      Aug 2, 2018

      Claims Specialist

      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Company has Good benefits and pretty decent pay. They Still have a pension but who knows for how long.

      Cons

      Leadership has complete unwillingness to use common sense. Upper leaders have shown zero care about the front line employees. CEO and other upper leaders are trying to disguise the awful culture they have created by blaming expense management. Leadership does not appear to care about keeping talented first line people. If not in hub area look anywhere else you can for a job before coming to State Farm.

      3.0
      May 25, 2018

      Great job to have if you're able to accurately predict when you'll be sick

      Claims associate - express
      Recommend
      CEO approval
      Business Outlook

      Pros

      I LOVED working claims because I enjoy helping people and feeling like I'm making a difference in people's overall experience.

      Cons

      The attendance policy is ridiculous. 20 point system, you get 4 points for one missed day, and there is no sick time. If you get sick you're SOL, because you'll either have to suffer through it on the floor or you'll get those 4 points. Hopefully you don't have children or that will make it even more difficult for you. They would rather keep really crappy customer service providers over people who sometimes can't make it in. Availability is the best ability, but there has to be some type of understanding.

      2.0
      Dec 9, 2017

      Claim Specialist Property

      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      -One of the few hourly Claim Adjuster careers in the area. -A consistent annual merit increase.

      Cons

      -Extreme levels of micromanagement, endless metrics and newly hired employees are too intimidated to make decisions on their own -Quality of new hires are getting worse and worse, no experience to do the job and training is too generic to help when the adjuster gets on the floor. -Bonuses and annual raises have been decreased greatly over the past three years. -Sick time and PTO plan is below industry average. -Pay rates are below industry average. -If you end up in a department that is poorly staffed you will not be able to move to better opportunities in the company. -Terrible work life balance with mandatory overtime. They are trending to be the industry average in regards to their employees and customers, instead of being industry leading. while still be the highest priced preferred policy in the market.

      Viewing 52 - 54 of 19,759 Reviews
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      ReviewsState Farm reviews

      Glassdoor has 21,151 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.