State Farm reviews

3.4

53% would recommend to a friend

(19,765 total reviews)
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Jon Farney

51% approve of CEO

48% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
1.0
Jan 6, 2017

claim specialist

Recommend
CEO approval
Business Outlook

Pros

Company sponsored pension plan. 401k w/ small match.

Cons

No longer hires or encourages claims people to build a career with State Farm. Claims personnel are hybrid factor workers. Mico-mgmt down to the minute. Mandatory OT is built into the staffing model. No work life balance. Impossible to get time off except for a random day in February. High turnover especially in the hub locations where 6 mos is the average life span. Even tenured employees in non-hub locations are leaving. Games between claims mgmt and employees abound. A game of "how much can you put up with." Tenured employees are the first ones they are happy to see go. Company has abandoned placing any value on experience and knowledge in favor of production numbers. Production numbers are often meaningless as these inflated "task counts" often do nothing whatsoever to move claims toward conclusion. Big brother constantly watching over your shoulder. Treated like children.

3.0
Dec 20, 2016

High Turnover

Recommend
CEO approval
Business Outlook

Pros

State Farm has good benefits and generally the people working there are easy to deal with. The job is not hard. Gaining experience at State Farm can help you access opportunities at other companies.

Cons

There are too many changes that negatively affect employees. State Farm makes decisions that are not based on input from actual employees. The amount of micromanaging is unreal! From metrics, to your daily schedule to the amount of time you visit others you know during your breaks...they are watching everything. It is a team environment, so there are times you'll have to fix mistakes made by other team members. This can get frustrating because it makes you feel you are the only person putting forth the effort to get the job done right. State Farm pays lower than any other company does for this exact position.

Viewing 79 - 81 of 19,765 Reviews

Glassdoor has 21,157 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.