State Farm reviews

3.4

53% would recommend to a friend

(19,765 total reviews)
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Jon Farney

51% approve of CEO

48% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
2.0
Sep 10, 2016
Recommend
CEO approval
Business Outlook

Pros

The benefits package is decent, the training is adequate, some positions may include a relocation benefit, co-workers are generally friendly. The pay is fine, but could be better considering the emotional/mental toll the work takes on the employees. There is often overtime offered for additional income. The dress code is quite casual, which can be nice and help save money that may have otherwise been spent on business formal attire.

Cons

Every single minute of the day is micromanaged. There are specific target metrics for everything and if you're not meeting them, your whole team will know about it. Real-time scheduling is very reactive and not proactive, thus requiring lots of overtime (which again, may be a pro for those enjoy and/or need the extra income) for underscheduled weeks. The level of anxiety in associates is very high. A good work-life balance is preached but not actively possible for many non-exempt employees due to the irregular shift hours. There is paid vacation and paid sick leave available, but due to the obscenely strict absence policy, if you call in sick less than a full 24-hours before your shift, i.e. an "unscheduled absence," you will be penalized for taking any leave, which often leads to termination. The turnover rate is excessively high--in six months we have had 4 of 12 team members terminated for absences and only 1 promoted. Many co-workers openly discuss looking for other work opportunities due to dissatisfaction. There is not enough professional development available to new associates to help them move up the corporate ladder. The casual dress code also leads to associates coming to work in sweatpants and workout gear, which is completely inappropriate for a Fortune 50 company.

2.0
Jul 28, 2016
Recommend
CEO approval
Business Outlook

Pros

The Benefits are great. They offer a Pension, Health Insurance, and matching 401K. They have annual raises and bonuses that you can definitely look forward to. If they allow you to work for Holidays, you can get 2.5x your normal hourly rate.

Cons

The atmosphere at this job has changed significantly since I started. The new CEO is not a family-oriented leader, so the company is changing for the worse. There's no more of the family-feeling to the work environment. The company is more expensive for its insurance policies than most other companies, and they tried to keep the "loyal customer" thing going when everyone else is making their policies more affordable. They lost a huge sector of the company with some law that just came into effect this year, so they're going to start losing money more so than usual. And it all reflects on its employees. The pay is not exactly worth it, especially depending on where you work around the country -- the salaries are all the same across the country, even when the cost of living changes from city to city. Where I work, you need to work 50-60 hours a week just to afford the bills, because the cost of living is fairly high and the wage is insulting. They've started cutting Overtime and getting absurdly strict in the workplace. They're setting double-standard rules that are leading to everyone failing one way or another, just to keep you fearing losing your job. The best way to describe what this company has become just in the last 6 months? "Petty."

2.0
May 15, 2015
Recommend
CEO approval
Business Outlook

Pros

They pay for all classes, exam fees, license fees, and mileage reimbursements towards getting your Property, Casualty, Life, & Health state insurance licenses They pay you a reasonable salary for 2-3 months while all you do is sit at home and study for your licenses

Cons

Well the agent that hired me negotiated a starting hourly rate for me to start training, but didn't tell me (until after training was finished) that my actual working salary after licensure was going to be $9.50 an hour plus commissions. Don't be fooled by the $250 a month in state farm products that you get as a team member, it's actually only good towards "State Farm Financial Products" which is banking, loans, retirement, education, life insurance, annuities, and mutual funds. So in other words, you can't use it towards auto, home, renters, or health insurance. So what's the point?! If you're treated like me than I recommend you take your licenses and find other employment. AAA pays their office team members $16 an hour plus commissions (see Glassdoor). Commission structure is ridiculous. Its way too long to list in this review, but the number of various policies that I am expected to sign each month is completely unreasonable, especially when you consider how expensive State Farm products are compared to other top tier companies (Geico for example runs on average about half the price of State Farm on auto insurance.) Benefits are retarded. During first year you get five vacation days, three personal days, two sick days. No medical.

Viewing 82 - 84 of 19,765 Reviews

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