Stellar Senior Living reviews

Pay- I have years of customer service experience and I was making just barely above minimum wage. People hired after me were making significantly more. But they had tons to spend on a holiday party where they gave out Instapots and Roombas and Shark Vaccums. Staffing- I can't tell you how many times the kitchen was closed, or IP services were canceled due to lack of staff. I had to do IP duties as a receptionist during my shift, then go "talked to" for leaving the desk -Not actually talk to though, management doesn't like confrontation, she sends out mass emails with "reminders" to the entire front desk staff. Just talk to the one person -Turn over- in the few months I was there, I trained 5 different receptionists -Scheduling- I was hired for a set schedule. 4 days/week. I go to school full-time. I was working 5-6 days when I left. They asked me to work 16 hours on Christmas Eve -Gossip- Other staff gossiping with staff about staff, or with residents about staff, even with residents about residents -Old People- look, I know it's Independent Living, but these people need help sometimes. They would throw up their hands and be like "it's independent living" and not help them, absolutely no human compassion. I had a lady who looked like she was having a stroke and thought it was 1980. I got the manager and she said "It's Independent Living" It's an excuse to not leave the office Treatment of staff- The ABOM and BOM are not nice people. They are petty and don't care. They do whatever they want and talk down to others. The ABOM is incredibly condescending and seems to think he is better than everyone. Also, this place is so incredibly expensive for the residents. Think current market 2 bed/2bath apartment and double it. For what? A closed kitchen, no guarantee of transportation, staff to gossip about them, no IP services. They can independently live in an apartment so much cheaper, but what do I know. Literally- DO NOT WORK HERE

I used to work here for a short 3 month period due to their ridiculousness!! They are infested with bed bugs and roaches! They “treat” the problem incorrectly so the problem just continues to spread!! The building is very old and literally falling apart! Maintenance couldn’t care less! They ignore all work orders and clear them as if they completed them! The executive director hates the residents and he makes it very obvious with the disrespect he shows them! People die here and are left in their apartments for days because no body completes their promised “door check” system, they have been sued more than once for this. The life pendants they offer run out of battery and no one changes them so your loved ones are left on the floor bleeding for hours and even days sometimes! The turn around rate for employees is insane so no one is trained correctly! The directors are all very racist and discrimination against all minorities is an everyday thing! The executive director Michael Brown hires white woman only as directors who have no brain cells what so ever who promise residents things that she never follows thru with!!! Run!!! Literally to any other community!! Take it from me as a former employee!!! I could not even work here because of the unprofessionalism, please do not allow your family members to live here unless you want them on the floor dead for days before you even find out!!!