Does Step-By-Step pay their employees well?

According to anonymously submitted Glassdoor reviews, Step-By-Step employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Step-By-Step. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Step-By-Step?

62% of Step-By-Step employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Step-By-Step 3.0 out of 5 for work life balance, 3.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Step-By-Step?

Direct Support Staff (6) , Direct Support Professional (DSP) (5) , Direct Support Staff Supervisor (3) , Program Manager (3) , Community Support Specialist (2) , Direct Care Staff (2) , Teacher (2) , Tss (2)

What are the pros of working at Step-By-Step according to real employee reviews?

"My immediate supervisor and the recruiter were always professional and helpful my entire duration of employment (and beyond)" ((in 3 reviews)); "Great place to work and honest people." ((in 3 reviews)); "Helpful management, great work environment" ((in 3 reviews))

What are the cons of working at Step-By-Step according to real employee reviews?

"Low pay" ((in 8 reviews)); "Upper management was continuously inconsistent in policy implementation (would have different rules for different people), hold managers accountable (to the same standards as the direct care staff)." ((in 6 reviews)); "Disorganization in management" ((in 5 reviews)); "Not full time hours available" ((in 3 reviews))

What are the top reviewed Step-By-Step locations?

Wilkes-Barre , Pittsburgh , Allentown , Bethlehem , Lehigh Valley , King of Prussia , Philadelphia , Scranton , Wilkes Barre , Bronx , New York , Aberdeen , El Segundo , West Sacramento , Northampton , Pocono Lake , Carbondale , Hazleton , Moscow , Brooklyn Park , Pleasant Hills , Lattimer Mnes , Montrose Hill , Lattimer , White Hall

Step-By-Step reviews

3.3

62% would recommend to a friend

(81 total reviews)

James Bobeck

67% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Step-By-Step has an employee rating of 3.3 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Step-By-Step employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

81 reviews

3.0

Jul 28, 2015

RPW

Representative program worker

Recommend

CEO approval

Business Outlook

Pros

Loved working with the consumers! The consumers know a genuine worker when they meet one, which helps make life and your job easier. The job itself was nice and laid back so long as you did what you had to do. I guess it also depends on which group home that you are placed at. I worked at about a total of 6 different group homes within the 3 years I was with them. I was sad to leave that job, but it was time for me to use my my college degree.

Cons

Some staff were really lazy which means they leave their workload on you. Staff itself could have been better.

1.0

Jul 21, 2015

Worst Provider Agency I Have Worked For

Chs

Recommend

CEO approval

Business Outlook

Pros

None - priority in the agency from the Regional Director down is completely misguided and off focus

Cons

Too many to list, however the most glaring example of the misguided focus of this agency is the fact that its Lehigh/Northampton regions are considered "out of network" for the company health insurance

3.0

Jun 9, 2015

Substitute teacher

Recommend

CEO approval

Business Outlook

Pros

I love working with children

Cons

My health prevented me from continuing on with the employer.

Viewing 70 - 72 of 81 Reviews

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Jobs at Step-By-Step

Direct Support Professional

Direct Support Professional

Direct Support Professional

Step-By-Step

Step-By-Step reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

RPW

Worst Provider Agency I Have Worked For

Substitute teacher

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Jobs at Step-By-Step