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Stericycle

Engaged Employer

Stericycle Client Operations Support Representative reviews

2.2

2% would recommend to a friend

(121 total reviews)
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Cindy Miller

2% approve of CEO

1% positive business outlook

Ratings by category

3.2

Work/Life balance

2.6

Diversity & inclusion

2.2

Compensation and benefits

2.1

Career opportunities

1.7

Culture & values

1.5

Senior management

Client Operations Support Representative employees have rated Stericycle with 2.2 out of 5 stars, based on 121 company reviews on Glassdoor. This indicates that most Client Operations Support Representative professionals have an average working experience there. Stericycle is rated 37% below average by Client Operations Support Representative professionals compared to other employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

121 reviews
2.0
Mar 3, 2026

Illegal actions

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Flexibility began work and home life

Cons

The clandestine demotion of multiple departments, coupled with subsequent dissimulation and gaslighting when confronted, is an untenable situation. The egregious violations of federal wage laws, HIPAA regulations, and instances of retaliation, obstruction of career progression, and both micro- and macro-aggressions faced by employees are deeply concerning and have been exacerbated by current management. Feckless leadership micromanaging without knowledge of work being performed

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Stericycle Response
4mo
Your experience matters to us and we are so glad you took the time to share it. We value all feedback and take it seriously because it helps us learn and improve. We’re sorry things haven’t felt right, and your feedback helps us understand where we need to do better. Our people are at the heart of everything we do, and we’re committed to growing as leaders and creating a workplace where everyone feels supported and valued.
3.0
Feb 11, 2026

Work

Account manager
Recommend
CEO approval
Business Outlook

Pros

-Amazing Team -Great Operations Team -Good benefits

Cons

-Keeps being acquired and currently in a turbulent time of what the future may be of the business.

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Stericycle Response
5mo
This is so great to hear! Knowing you feel supported and recognize the strength of your leadership reassures us that our teams are in great hands and are set up for success. We appreciate you taking the time to share this - we're committed to keeping that momentum going and making this an even better place to work.
3.0
Nov 7, 2025

Was great

Account manager
Recommend
CEO approval
Business Outlook

Pros

Used to be flexible as long as you were preforming meeting goals and staying on top of customers you were left alone, but before leaving that changed.

Cons

After WM acquisition went downhill rather quickly changing and moving things around.

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Stericycle Response
8mo
We really appreciate you taking a moment to reflect and share your journey with us. I’m sorry things haven’t gone as smoothly as they should, but your feedback is valuable and helps us make the improvements needed to create a better, more supportive place for everyone.
Viewing 1 - 3 of 121 Reviews
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Glassdoor has 2,460 Stericycle reviews submitted anonymously by Stericycle employees. Read employee reviews and ratings on Glassdoor to decide if Stericycle is right for you.