Stericycle reviews

3.1

43% would recommend to a friend

(2,228 total reviews)
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Cindy Miller

46% approve of CEO

35% positive business outlook

Stericycle has an employee rating of 3.1 out of 5 stars, based on 2,228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stericycle employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Aug 16, 2023

Disheartening Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Having weekends off was great.

Cons

I am writing this review to share the unfortunate experience of a close friend who worked at Stericycle. It deeply saddens me to recount the challenges they faced during their employment, and I believe it is crucial to shed light on their ordeal. My friend was initially attracted to Stericycle based on the promises made during the hiring process. However, their time at the company turned out to be far from what was expected. One of the most concerning aspects was the discrepancy between what was communicated and the actual work schedule. Stericycle had assured them of a four-day training period with 10-hour shifts. To their dismay, the reality was quite different, as they were overloaded with a five-day workweek consisting of 10-hour shifts. This change placed an immense physical and mental strain on them. What truly disappointed my friend was Stericycle's lack of consideration for their family's needs. Despite providing prior notice and arranging for their daughter's daycare pick-up at a specific time, these arrangements were disregarded. Instead, they were assigned routes that consistently extended beyond the 10-hour time frame, making it challenging to fulfill their family responsibilities. This disregard for work-life balance and the impact on their personal life was disheartening. My friend had high hopes for Stericycle's proclaimed open-door policy and understanding regarding emergencies. Regrettably, this proved to be far from the truth. Management displayed a lack of responsiveness and failed to address urgent concerns adequately. The promised support and empathy were absent when they needed it the most. Furthermore, my friend shared concerns about their safety while on the job. Stericycle assigned them tasks that were beyond the scope of their initial role, which raised concerns about compliance and put their driver's license at risk. This disregard for safety protocols is deeply troubling and should not be taken lightly. Based on my friend's first-hand experience, I cannot recommend considering employment at Stericycle. The treatment they endured, the lack of work-life balance, and the management's indifference to their concerns paint a picture of an unsupportive work environment. I hope sharing this account serves as a cautionary tale for others contemplating a career with Stericycle.

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Stericycle Response
2y
Thank you for taking the time to provide us feedback regarding your employment experience at Stericycle. Whenever our leaders make decisions, they consider a number of different factors, including how a particular decision will impact Team Members and their employment experience. Our leadership often has to make difficult decisions that may negatively impact us in the short-term because these decisions are best for the long-term success of Stericycle’s business and its Team Members. Please bear with us as we navigate our global economy and trust that we always strive to ensure our decisions yield a positive outcome for Stericycle’s business and its Team Members.
3.0
Aug 14, 2023

Okay

Recommend
CEO approval
Business Outlook

Pros

Nice co-workers. Treatment is fair.

Cons

You are one in a million

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Stericycle Response
2y
Thank you for taking time to provide us feedback regarding your employment experience at Stericycle. Stericycle greatly appreciates receiving this information and are happy to hear you’re enjoying your employment experience at Stericycle.
3.0
Aug 14, 2023

It’s okay I guess

Recommend
CEO approval
Business Outlook

Pros

Used to be work from home but now hybrid but they don’t trip too hard about coming in if you can’t make it Full benefits Provides home equipment Pet insurance discount Management & co workers are pretty chill No cold calling You get lots of chances to improve before you are put on any performance plan but they also don’t really fire people they give you the option to go to other departments It’s very easy to move up if you are performing well or to move around the company to another department if you feel inside sales isn’t a fit

Cons

No team outings or bonding No raise Unrealistic expectations sometimes Training is more catered towards outbound sales instead of inbound Unable to prospect for customers or cold call you mostly have to wait for calls to come to you or follow up with customers bc there is an outbound team so if the call volume is low it can be kinda hard to meet the sales goal at times but it also is nice not having to cold call & letting all the calls come to you Sometimes a lot of pressure is put on by management to achiever certain goals but they aren’t doing what is needed to be done for the workers to be successful so that the goal can be easier to achieve Customer service sucks & that’s who you work with majority of the time It’s overall just boring, nothing exciting about the job at all I’ve been here for almost 2 years & haven’t even made friends really because we don’t do anything as a staff really or have any real fun interactions everyone is kinda to themselves which some may find enjoyable but I’m a people person which is why I got into sales so sometimes it feels a little boring

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Stericycle Response
2y
Thank you for taking time to provide us feedback regarding your employment experience at Stericycle. Stericycle greatly appreciates receiving this information and are happy to hear you’re enjoying your employment experience at Stericycle.
Viewing 409 - 411 of 2,228 Reviews

Glassdoor has 2,460 Stericycle reviews submitted anonymously by Stericycle employees. Read employee reviews and ratings on Glassdoor to decide if Stericycle is right for you.