Stericycle reviews

3.1

43% would recommend to a friend

(2,223 total reviews)
avatar

Cindy Miller

46% approve of CEO

36% positive business outlook

Stericycle has an employee rating of 3.1 out of 5 stars, based on 2,223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stericycle employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Feb 9, 2022

Save yourself and keep looking

Recommend
CEO approval
Business Outlook

Pros

- Medical insurance - The customers

Cons

Where to start.... This WAS the company to work for a few years back, especially pre-pandemic and pre-new management. When new management refuses to answer any of the hard questions on company wide zoom calls, there's a red flag. When management goes around asking people to leave good reviews with suggested words and phrases to use, there's a red flag. When there is no accountability to those that con customers into signing 60 month agreements, there's a red flag. No one knows what they are doing from one week to the next because there are constantly new ways of doing things that don't seem to work any way you slice it. Monarch is a complete disaster on the Shred It side and instead of waiting or fixing any issues there currently are, they're going to implement a broken system on top of broken processes. Everything is fear based - employement, selling tactics they teach you to use on your customers and everything inbetween.

avatar
Stericycle Response
3y
Thank you for taking the time to provide us feedback regarding your employment experience at Stericycle. Whenever our leaders make decisions, they consider a number of different factors, including how a particular decision will impact Team Members and their employment experience. Our leadership often has to make difficult decisions that may negatively impact us in the short-term because these decisions are best for the long-term success of Stericycle’s business and its Team Members. Please bear with us as we navigate our global economy and trust that we always strive to ensure our decisions yield a positive outcome for Stericycle’s business and its Team Members.
1.0
Feb 4, 2019
Recommend
CEO approval
Business Outlook

Pros

No layoffs that I know of.

Cons

Middle management needs to change. My manager forgets our conversations and she cannot use our CRM software (Salesforce). The only time we really have conversations is when its related to compensation or expenses so its a real problem. What's worse, is blame is deflected towards me when discrepancies arise. I have tried to address this anonymously (I don't want to be accused of age discrimination) with HR but it has gone nowhere. My manager has made my life miserable and I spend hours on the phone each week trying to communicate basic things with her. The age gaps between management and front line employees can be extreme. It feels like our company is getting old and stale right at the point when we need to have a new approach with our customers.

2.0
Oct 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Good benefits, convenient location to the highway.

Cons

Sales practices and reasons to call clients are highly dishonest. Those who sell dishonestly are rewarded well. Direct sales level management has some good people but a few unqualified, unwilling to assist individuals that ruin it for the bunch.

Viewing 10 - 12 of 2,223 Reviews

Glassdoor has 2,454 Stericycle reviews submitted anonymously by Stericycle employees. Read employee reviews and ratings on Glassdoor to decide if Stericycle is right for you.