StoryPoint reviews

4.2

80% would recommend to a friend

(427 total reviews)

John Fitzpatrick

89% approve of CEO

82% positive business outlook

StoryPoint has an employee rating of 4.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The StoryPoint employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

427 reviews
1.0
Sep 12, 2018

Lack of Professionalism

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Environment is beautiful Residents are friendly Food is great

Cons

community management lacks experience and professionalism staff turnover staffing shortages outside providers treated poorly

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StoryPoint Response
7y
Hello, Thank you for leaving a review. We value your feedback so that we can continue to improve on our mission to inspire and empower both our residents and employees. It is essential to us that everyone working in our community feels respected and appreciated. We would like the opportunity to connect with you to go over the details of your review. Please call Andrew Dorr at (517)442-4180 to set up a time to talk.
1.0
May 8, 2018

I miss them all.

Recommend
CEO approval
Business Outlook

Pros

Love the residences. My god, you couldn't ask for a better group of people to be acquainted with!

Cons

Internal and Corporate management.

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StoryPoint Response
8y
Hello, We appreciate your feedback. We are happy that you enjoyed your time working with our lovely residents. We do our best to make sure that all our employees are surrounded by leaders who promote their professional growth. We would love a chance to discuss your specific concerns more thoroughly. Please call Alison Krumm at (810)220-2606 at your earliest convenience. Thank you.
2.0
May 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Getting to know the Residents and fellow employees' life experiences was a life enriching experience. Helping residents and their family members was a joy.

Cons

Communication between Administration, Sales, Activities and the Front Desk was spotty and unreliable often. Change over from Spectrum to Storypoint was a nightmare with technology not working for a long time, and when the Property Management changed - all of the efficient workbooks were just deleted with no communication and hostility! Do not get involved with resident's personality problems, it can be the end of your job. It only takes one person with an emotional disturbance to bring on your demise. Unemployment is denied, your car repossessed, and you find yourself unemployable.

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StoryPoint Response
4y
Hello, Thank you for providing feedback. We are glad to hear you enjoyed getting to know our wonderful residents. Because we recognize that providing the best experience possible for these great residents is so important, we work hard to hire the most caring and compassionate individuals. With that being said, we recognize that a role at our community may not be a good fit for everyone. If you are interested in sharing more about your experience or further discussing your concerns, please reach out to Pam Hayes at (810) 220-2655.
Viewing 10 - 12 of 427 Reviews

Glassdoor has 432 StoryPoint reviews submitted anonymously by StoryPoint employees. Read employee reviews and ratings on Glassdoor to decide if StoryPoint is right for you.