Strayer University reviews

3.1

50% would recommend to a friend

(706 total reviews)
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Karl McDonnell

59% approve of CEO

44% positive business outlook

Strayer University has an employee rating of 3.1 out of 5 stars, based on 706 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Strayer University employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

706 reviews
3.0
Dec 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Employees were amazing, I've met some truly awesome people here. Benefits are great, healthcare is very cheap for the quality you receive. The professors here really care about the students; many Strayer graduates often go on to do amazing things with the education they received from Strayer. Good quality degrees for non-traditional students. You really have a chance to change people's lives here. With the new scholarships and such for students, it's much more cost-friendly than all other for-profits out there, and is even cheaper than many state schools. Company is open to letting people transfer between departments, when needed.

Cons

Constantly changing strategy means that nearly all jobs outside of admissions and student support are always on the line (to include academics--yep, for a university, not even the deans and professors are safe!) Toxic managers are allowed to perpetuate horrible management practices because THEIR leaders do not seem to care to keep them in line. Micromanagement is commonplace if numbers are not where they are supposed to be. Rather than provide the resources to get the job done correctly, the leadership here would rather point fingers than fess up to bad business practices. Executive leadership is too afraid to make needed changes to benefit students--seem to be too concerned with "Disneyland principles" than actually making much needed business changes. The only changes that seem to occur are terrible for the front-line employees, but allow the "top" leaders to continue to collect their bonuses despite poor growth and student performance. Marketing money is absolutely pissed away with little to no direct results for the campuses.

2.0
Jan 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Compared to similar institutions, the pay and benefits are very good. I also had the opportunity to work with some great people at the campus level.

Cons

Where to begin? First of all, don't be fooled- this is NOT a professional librarian position. As an LRC Manager, you will provide onsite tech support, proctor standardized tests, and serve as a glorified babysitter. I would say that less than 10% of the job involves actual library work. You will work long hours and strange shifts, and when there are tasks that need done that no one else on campus wants to do, they will usually fall to you. Because you do not actively make the company money, management will not value your work, nor will they support you by providing any opportunities for professional development. You will probably work with some very good professors, but as academic-minded individuals working at a for-profit "university," you will feel like square pegs trying to fit in round holes. First and foremost, Strayer University is a business that exists to make money for the shareholders, and they do a good job of not letting academics interfere with that goal. The actual work the LRC Manager does is so menial (and the entire proprietary college system is so frustrating) that I would have a hard time recommending this job to anyone.

2.0
Jul 20, 2011

Sad State of Affairs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some really great people do work there, but unfortunately they are not in the position of power to change many things. The new HQ is beautiful with all the amenities one could ask for, a far cry from the office we previously were HQ in. In corporate roles, the hours are flexible - in fact most peope are not in before 9:30am, and after 5:15pm. Tuition reimbursement is a tremendous bonus for personal advancement, even if the degree isn't a Harvard MBA. Solid, robust benefits package and compensation for corporate and executive roles is at or above market value in many cases. Academic teams and leadership truly care about the value of the education the students get, and are essential to keeping the ship afloat.

Cons

Many people who have been there for 10+ years are treated poorly. Anyone seeking a position of power will have to compromise in order to attain that. This place was wonderful to work for prior to the current administration. The CEO is really not interested in the day to day anymore. What's worse, is the COO, who is waiting in the wings, may be one of the worst leaders I've seen. He could run this company straight into the ground. Taking away floating holidays and eliminating certain benefits disguised as "for the good of the employee" is not a sound management policy, regardless of who you are. While employees may be underpaid, many of them are not foolish. While Academics genuinely cares, they take a backseat to the Operational leadership. Because at the end of the day, its ALL about numbers. This is said point blank in meetings, with the caveat of not repeating it elsewhere. It is a for profit institution. By the very definition, they are there to make money. Numbers=money=profit. By having many unqualified students in MBA classrooms, they make their numbers. This hurts the reputation of the school, and diminishes the hard work put forth by qualified Academians. The scale is misbalanced, as executives are well whereas most employees are barely paid a living wage for what in essence is sales. Many departments have been overrun with unqualified, leaders who have been placed in their role for their relationship with management, rather than on proven performance.

Viewing 4 - 6 of 706 Reviews

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