Study.com reviews

Upper management and HR are very difficult to deal with. Raises, bonuses, and promotions are hard if not near impossible to come by unless you are lucky enough to be their favorite. When I was brought on, I was told that growth at the company is like a rock climbing wall instead of a ladder. During my time, I felt like I consistently made lateral moves and there were few opportunities to get a promotion or a sizable raise. Raises from what I've seen were 2-5% a year which did not account for inflation at all. Very few people are rewarded for their hard work and when they are, it is because they've learned skills that are so far removed from the work that is meant for the role. HR is difficult to communicate with and it didn't feel safe talking to them. While this is pretty common at most companies, it somehow felt worse here. It's a shame because the entire Content Dept itself is full of great people, but there was little support from HR. The Content Generalist title means very little. The work is very administrative and repetitive in managing contractors. The rest of the company does not understand the importance of the role. This job is commonly for teachers who have never worked in tech prior and while there are some times to actually apply education knowledge, it's not very likely that they get to really showcase their skills from their time as an educator. There is a clear divide in the treatment of more technical jobs at the company and Content. This is clearly seen in the difference in salary especially with their current job posts. The operational skills necessary for the work are not reflected in the salary at all. With people making as low as ~$50k for working the same number of hours and doing managerial work, attrition has seemed inevitable for the company. The interview process isn't accurate to reflect the work done in the day-to-day. Tech provided is spotty. Some people had computers that were several years old and didn't work properly which would impact performance.

I felt like I was in high school, lots of cliques and hard to relate to others. The increases are super unfair, you have no chance to advocate for yourself to prove your worth. Team members are constantly left out of the planning, so you don't really have the opportunity to be part of the strategic development. Also, wfh is crazy. You get 2 days a quarter, so you better not be sick. Not flexible at all... unless you are part of the cool club where it doesn't matter as much.