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Submittal Exchange

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Submittal Exchange reviews

2.8

42% would recommend to a friend

(40 total reviews)

39% positive business outlook

Submittal Exchange has an employee rating of 2.8 out of 5 stars, based on 40 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Submittal Exchange employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

40 reviews
1.0
Oct 9, 2014

Can I give this company less than 1 star???

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Prior to public offering had a great culture and determined their goals; great office environment -Fundamentally solid product that solves a problem in a niche market you can be proud to sell & support

Cons

-Speaking of Cons, the company President is one -Office culture is dramatically decreasing over the past year to year and a half; sure Friday lunches are catered in and food made available to employees, but all to decrease incentive to take a lunch and increase incentive to work harder and longer -Turnover is at an astoundingly high level, some prospects only stay weeks after being on boarded -Local management do not determine sales & revenue goals at all; current and increasing goals are unsustainable -Poor salary, commission/bonus structure, benefits and work/life balance; micro-management of time feels like grade school; example is 50% match up to 3% on 401k and 1-2 % commissions ($50-100/month) for some positions -No room for upward mobility, only lateral -Office management structure have never been taught how to lead, only run reports, gossip about employee performance in an open office environment, and micro-manage talented employees; this group could run a playground out of business -I think company management is writing positive reviews on this website

1.0
Nov 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefit package is decent. Office environment is nice, full kitchen with beer in the refrigerator.

Cons

Management appears to be ineffective for the most part. Lack of direction and guidance for employees. Sink or swim mentality. No one seems to stay employed very long at this company. I've only been here 4 months and I'm looking elsewhere. 3 Sales Managers, 1 VP of Sales, 1 Sales Coach, 1 New Business Sales Manager - too much. You need production, not management.

1.0
Nov 30, 2015

I should have left sooner

Recommend
CEO approval
Business Outlook

Pros

Unlimited earning potential coupled with base salary, somewhat flexible hours depending on your region, laptop so you can work from home when needed

Cons

Stay away from this organization until it is under new management. A lack of effective and knowledgeable leadership prevents this organization from being successful. There is no personal development opportunities other than a paid consultant brought into the organization periodically, bringing with them tired methods and sales approaches. The product is stale and not innovative like their competitors. They are also working to create more competition in regions by hiring multiple sales consultants and account managers to go after the same businesses. This creates a very negative atmosphere and relationship between all parties. The sales managers are not knowledgeable about how to make a sale or how to cultivate positive business relationships with clients, their method of getting results from their workers is micromanaging and pressure. Just do yourself a favor and move on. If you do move onto next steps, ask about their turnover rate and ask multiple sources. If an organization preaches success as much as they do, why can't they keep talent, and why can't they reach their quarterly goals?

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Submittal Exchange Response
10y
We are sorry your experience at Submittal Exchange was not the best for you. We have taken your comments seriously and look to improve our company culture any way we can. Submittal Exchange has added experienced Managers throughout the year and look forward to our teams being highly successful.
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Glassdoor has 41 Submittal Exchange reviews submitted anonymously by Submittal Exchange employees. Read employee reviews and ratings on Glassdoor to decide if Submittal Exchange is right for you.