Summit Broadband reviews

2.9

48% would recommend to a friend

(93 total reviews)

Kevin Coyne

50% approve of CEO

47% positive business outlook

Summit Broadband has an employee rating of 2.9 out of 5 stars, based on 93 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Summit Broadband employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

93 reviews
1.0
Jul 30, 2017

They lie to customers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None that I could speak of

Cons

Horrible Service and speeds. Too many complaints to keep up with Constantly Short Staffed

avatar
Summit Broadband Response
8y
We are sorry to hear about your experience, as we take all feedback very seriously to continue to improve. Summit Broadband works daily to bring the fastest internet service and speeds to customers in both Orlando and Southwest Florida. We always aim to provide timely and consistent communication to our customers and staff. Due to the critical need for an all fiber-optic network in both of these regions, we have experienced rapid growth. We work diligently to refill any open positions as quickly as we can, so that our team may continue to provide the type of service that has led to the following accolades: Fastest Internet Provider – Ookla Speed Test, Orlando Fastest and Highest Rated Provider Orlando and Naples – BroadbandNow.com 100 Top MDU Technology Providers – Broadband Communities Magazine Top 5 Technology Companies in Orlando- Orlando Business Journal 2017
5.0
Jul 17, 2017
Recommend
CEO approval
Business Outlook

Pros

I started as a contracted employee. Summit broadband brought me on full time after my 6 month probationary period. I have worked for a few large corporations. At Summit, the personnel is helpful , compassionate, and kind. Yes, everyone is nice.

Cons

I have not encountered any problems working for this company. The only con for me is my commute is an hour.

4.0
Jul 4, 2017

People Make The Difference at Summit

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many wonderful people at Summit!

Cons

Work/Life Balance was not in sync.

Viewing 85 - 87 of 93 Reviews

Glassdoor has 95 Summit Broadband reviews submitted anonymously by Summit Broadband employees. Read employee reviews and ratings on Glassdoor to decide if Summit Broadband is right for you.