Is Sun Life a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Sun Life have rated their employer with 4.1 out of 5 stars in 18 Glassdoor reviews. This is a higher than average score with the overall rating of Sun Life employees being 3.9 out of 5 stars. Search open Customer Service Representative CSR Jobs at Sun Life now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Sun Life .

Does Sun Life pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Sun Life with 3.5 out of 5 stars based on 18 anonymously submitted employee reviews. This is 8.2% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Sun Life.

What are the top reviewed jobs at Sun Life?

Financial Advisor (230) , Manager (89) , Disability Case Manager (88) , Business Analyst (81) , Director (81) , Analyst (74) , Customer Service Representative (71) , Process Associate (66) , Advisor (60) , Software Engineer (57) , Actuarial Analyst (55) , Financial Analyst (54) , Project Manager (52) , Intern (50) , Business Systems Analyst (41)

What are the pros of working at Sun Life according to real employee reviews?

"Haven’t started yet but seems to be good company that will allow a good work/life balance" ((in 526 reviews)); "Benefits is good tho great" ((in 420 reviews)); "Great for people with low to no corporate work experience Great place for people looking to switch from liberal arts to business/finance/insurance" ((in 279 reviews)); "work from home and great co workers" ((in 141 reviews)); "pay is good they are good to their emplyees" ((in 126 reviews))

What are the cons of working at Sun Life according to real employee reviews?

"Unfortunately base salary is low with no real climb" ((in 155 reviews)); "Small people base so if u stuck with bad manager you have no way out" ((in 76 reviews)); "Limited growth opportunities and career advancement" ((in 30 reviews)); "Office politics is brutal." ((in 24 reviews)); "Upper management is aware, but unwilling to step up and do anything about it." ((in 20 reviews))

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Sun Life

Sun Life Customer Service Representative CSR reviews

4.1

42% would recommend to a friend

(18 total reviews)

Kevin Strain

100% approve of CEO

42% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.4

Work/Life balance

3.7

Culture & values

3.5

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Customer Service Representative (CSR) employees have rated Sun Life with 4.1 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. Sun Life is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

18 reviews

5.0

Jun 22, 2023

Great place to work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Management is very supportive and great team

Cons

No flexibility for working hours

4.0

Feb 24, 2023

Okay

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Work Life balance, steady hours and pay

Cons

cubicle and work environment, Just a number in the fish bowl

5.0

Jan 21, 2023

Best place I've ever worked

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Very friendly work environment with lots of room to grow.

Cons

I can't find one unfortunately

Viewing 10 - 12 of 18 Reviews

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Sun Life Customer Service Representative CSR reviews

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