SunTrust reviews

3.6

68% would recommend to a friend

(3,263 total reviews)
avatar

William H. (Bill) Rogers Jr.

85% approve of CEO

57% positive business outlook

SunTrust has an employee rating of 3.6 out of 5 stars, based on 3,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Aug 4, 2008
Recommend
CEO approval
Business Outlook

Pros

To be honest I am going to have a hard time coming up with 100 good words to say. If you are in upper Management there is a lot of stress but that is where you make bonuses and higher salaries. From what I hear if you are on the Banking side of the house and are part of a team that sells then it is pretty good. On the Technology side If you are willing to put in long hours and weekends then you have better job security then others, but at a price of no family life and eventually getting burned out so it is a trade off. If you have been in IT at SunTrust for a long time you probably make pretty good money, but are a bigger target come time for the re-org wheel to start spinning.

Cons

Job security is a major issue. On the Technology side you go in week-to-week hoping that your login ID still works, and the suits are not there to greet you. Raises are almost non-existent and this was before the bottom fell out so that is not what started this. It has been pretty bad ever since SunTrust started its E squared cost cutting initiative. Pretty much all of that fell on the employee losing their bonus, insurance cost increases, and any raises turned into less than a cost of living raise if that. I guess it is this bad at most companies now a days, but SunTrust started the re-org wars way before the bottom fell out so they really can't use that excuse even though that is what we here now as the reasoning behind all the cuts.

4.0
Jul 22, 2008
Recommend
CEO approval
Business Outlook

Pros

The opportunity to make extra money with commision is great. I work in a call center and my job would be the same as a Financial Service Rep in the branch.

Cons

Because it's a call center they're is not good work/life balance getting time off for vacation etc... is like pulling teeth. Upper management keeps changes very hush, what is this the CIA?? I think being upfront with employees and letting them know about upcoming changes shouldn't be that big a deal, we will know eventually anyway.

3.0
Jul 10, 2008

Don't make this your first choice.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

SunTrust has a great work/life balance, the people you work with create a friendly environment, and there are a lot of learning opportunities.

Cons

SunTrust is a very conservative company in all respect, lacks leadership from senior management, and not very competitive in markets.

Viewing 3256 - 3258 of 3,263 Reviews

Glassdoor has 3,406 SunTrust reviews submitted anonymously by SunTrust employees. Read employee reviews and ratings on Glassdoor to decide if SunTrust is right for you.