SunTrust reviews

3.6

68% would recommend to a friend

(3,263 total reviews)
avatar

William H. (Bill) Rogers Jr.

85% approve of CEO

57% positive business outlook

SunTrust has an employee rating of 3.6 out of 5 stars, based on 3,263 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Aug 18, 2014

High pressure sales!!

Recommend
CEO approval
Business Outlook

Pros

The people I worked with were wonderful, caring individuals. I absolutely loved meeting the clients and helping them, even when a sale was not made.

Cons

The focus has gone from putting client first (which they still say they do), to putting the sales first. The pressure coming down from management is all about the sales! And the expectations are unrealistic for the most part! The incentives are great, but only of you are perfect. Pay increases are a joke!

2.0
Aug 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Convenient location downtown Bank holidays Opportunity to learn financial technology

Cons

Shark eat shark - not a friendly place in some departments. Some managers treat their employees with disdain, almost as if they are unwanted children instead of valued employees/co-workers.

1.0
Aug 15, 2014
Recommend
CEO approval
Business Outlook

Pros

I enjoyed being able to help people when I could. Salary and benefits were pretty good.

Cons

Having to try to force expensive products and services that struggling clients didn't need felt awful. It goes against trying to help clients when you have to try to talk them into things that result in more/higher fees that they already cannot afford. The attitude that a client is not a "real client" unless you can get a sale out of them shows how little they actually care about their clients. Employees are belittled and yelled at in front of other employees and clients regularly. How exactly is this supposed to improve performance?

Viewing 64 - 66 of 3,263 Reviews

Glassdoor has 3,406 SunTrust reviews submitted anonymously by SunTrust employees. Read employee reviews and ratings on Glassdoor to decide if SunTrust is right for you.