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Sunquest Information Systems

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Sunquest Information Systems reviews

3.1

51% would recommend to a friend

(59 total reviews)
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Mike Epplen

76% approve of CEO

43% positive business outlook

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59 reviews

Reviews about "Compensation"

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3.0
Apr 25, 2018
Recommend
CEO approval
Business Outlook

Pros

There's actually a lot of good to be had at Sunquest. The majority of the people there are very passionate and love what they do. Great way to get into healthcare IT and gain valuable experience in an FDA-regulated company Lots of opportunities to move laterally and try different things/departments Can work with some interesting technologies Lots of technical experience can be had as you will be exposed to a multitude of technologies on many deployment platforms. New building looks nice and has a great view. An onsite cafeteria and gym are there and food trucks are regular visitors. Depending on the role you may have the opportunity to travel to international locations. Fairly flexible schedules and work from home opportunities (Depending on department and/or manager) Casual dress code Benefits are decent. Nothing spectacular, particularly for technology company, but they are solid overall and include an employee stock purchase plan for the parent company, Roper Technologies

Cons

In my experience the biggest con to working at Sunquest is the abysmal levels of staffing across the business. In pretty much every department there is simply not enough employees to do all of the work that is necessary. As a result, burnout and turnover run rampant and there is little being done about it because the answer is more people, which means more expense, and spending money is heavily frowned upon. Upper management dives into major commitments and business models without realizing it requires an investment to actually be successful at. Too many projects are just added on top of existing heavy workloads with the "we just have to make it happen" attitude. As a result most projects are done with the absolute minimum effort and as quickly as possible. Shortcuts are taken everywhere and it really is just a matter of time before it bites the business. Sunquest is a SALES company, NOT a technology company. Sales rules the show, gets the best awards and perks, and the engineering teams have to build and support whatever the sales team sells, no exceptions. If there is revenue attached to it, they will say "yes we can do that" no matter what the long term implications are. Maximum raises are 2-3%/year for individual contributors. Very top heavy. There are more VPs than there are directors. Meaning there is virtually no chance at a promotion if you are already a manager. The roles just don't exist. A lot of promotions at the VP level with title changes. SVP, C, etc., with few promotions happening below. There's plenty of other things that have been mentioned in other reviews that don't need to be repeated. Read the reviews, there's a lot of common themes there.

2.0
Apr 11, 2018

Learn what you can and then go elsewhere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place for the first job and plenty of openings at any given time. Opportunity to learn on the job, flexible schedule, and a gym on site. Gorgeous view out of the office windows. Colleagues genuinely want to be helpful.

Cons

Not a good place for mid-career professionals. Salaries are well below the Tucson market. No apparent upward mobility and raises are laughable or nonexistent. The place appears at times disorganized and immature. Documents sent to new hires contain inconsistencies and errors. There is no training beyond the initial orientation week. Much of the supposedly required expertise is acquired by accident. Many new hires don't stay more than a year or two. High turnover results in dearth of experience and lack of institutional memory. The root cause of company's turnover problem seems to be the corroding legacy of previous private equity ownership coupled with parent company's concern about share price at the expense of the workforce. Laptops given to new hires are old, scratched, and need to be frequently repaired, and the company buys extended warranties that will cover motherboard and graphics card replacements for far longer than seems practical. Communication tools are subpar, selected because they are free, not because they work well. Benefits are OK for a manufacturing company, but poor for a software development company. No PTO rollover from year to year. Working spouses cannot be added to insurance policy. Your manager might be so overwhelmed with responsibility to supervise 20+ people that your workstation might not be setup when you start. In the second decade of 21st century, the entire top leadership is male. Too many of those top leaders live elsewhere and commute to Tucson only occasionally. Professionalism is not valued: people in leadership positions casually curse on the job and not only do they keep their jobs, they get promoted! Open office space is noisy with poor soundproofing.

1.0
Jan 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Some employees are good people and good to work with. Benefits are of average quality and there is a small gym on site.

Cons

Salaries are extremely low, even for the area. Raises are laughable – high performers got two percent last year, and promotions are nonexistent unless you are one of management’s chosen few. PTO doesn’t roll over, discouraging trips and other events requiring planning. Sales people are untouchable, they are permitted terrible behavior and allowed to ignore all sorts of regulations and rules. Recent cost cutting measures have been absurdly extreme, leaving insufficient headcount to do necessary tasks, yet sales people are showered with gifts at every sales meeting, and they’re rewarded with a lavish trip every year. In 2016, the old CEO move the entire office to be closer to his house. The move cost millions, and the new building is horrible. The bathrooms have a constant foul odor, the HVAC system leaves parts of the building freezing, while other areas have temps in the high 80s, And the expensive new floors are already curling and peeling.

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